A Swissbit more you.
A Swissbit more you. Shape the future of secure storage with Swissbit! At Swissbit, we’re redefining data storage and security for the connected world. As a leading European manufacturer of industrial-grade memory and security solutions, we empower customers across industrial automation, automotive, medical, and defense sectors to build systems that are secure, reliable, and built to last.To strengthen our technical support and customer success in the Memory Solutions Division, we’re looking for an experienced Memory Field Application Engineer to join our Tokyo team. If you thrive at the intersection of hands-on technical expertise, customer collaboration, and product innovation—this is your opportunity to make a global impact.
Your mission
As a Memory Field Application Engineer, you will act as the technical interface between Swissbit and its customers in Japan. You will support customers throughout the development and implementation of their systems, provide technical expertise on our memory products and ensure that our solutions meet their technical requirements.
You will also work closely with Swissbit's headquarters, sharing customer feedback and requirements with our technical teams to support continuous product improvement and successful customer integration.Exciting tasks are waiting for you
- Develop and present product proposals, providing technical advice and recommendations to customers
- Provide technical support and guidance throughout the development and integration of customer systems
- Conducted advanced on-site technical diagnostics and system analysis
- Support customers with technical troubleshooting and failure identification
- Identify customer requirements and communicate technical feedback to the relevant departments
- Demonstrate the technical advantages of our products and proactively identify solutions that address customer needs
- Build and maintain strong customer relationships through responsive technical support and a solution-oriented approach
Your profile
- At least 5 years of experience in a technical role involving memory products or hard disk drives
- Practical experience and solid knowledge of technical analysis using oscilloscopes, protocol analyzers and other measurement equipment
- Ability to understand complex technical requirements and translate them into suitable product recommendations and solutions
- Strong customer orientation, with the ability to communicate technical concepts clearly and convincingly
- A proactive and responsive working style, with the ability to take quick action and demonstrate perseverance and tenacity
- Ability to work effectively within a multicultural, global organization and contribute as a strong team player
- Advanced English proficiency
- Proficiency in Microsoft Office applications
- Bachelor's or Master's degree preferred
Benefits & Compensation
- Careful onboarding within a motivated team, supported by a pleasant working atmosphere and an open communication culture
- A modern working environment in a company where customers are at the center of our activities and employees are key to our success
- Opportunities for personal and professional development, including training
- A high degree of creative freedom and the opportunity to work in an innovative medium-sized company with a broad range of technical expertise
- A family-friendly corporate culture