Job Responsibilities
Understanding customer requirement and provide mapping with IT processes.
Design, configure and code ServiceNow based on business requirements
Facilitate rollout of new functionality, interfaces, modules, perform UI and configuration
Configure integration, develop and support based on the ServiceNow solutions
Screen and form design, workflow development, report configuration, integration with systems and scripting
Collaborate ServiceNow release planning and implementations
Handle general updates, identify system deficiencies and recommend solutions
Develop ASP.NET custom web applications
Job Requirements
At least 3 years of professional experience in the ServiceNow CSM platform in design and developing custom application
Proven experience in deploying ITSM enterprise solutions and configuring ServiceNow
Experience in designing user interfaces/user experience capabilities
Strong knowledge of the server side and client side scripting.
Certification as a ServiceNow Developer/ServiceNow Implementer is a plus
Knowledge and strong hands on working experience in following is a must: C#, ASP.NET, SQL
Knowledge on HTML5, CSS3, JavaScript
Must Have:
Technical Pre-Sales experience in ServiceNow CSM, ITSM, ITAM (HAM & SAM), ITOM applications
Certifications in ITIL4, ServiceNow CSM, ITSM, ITAM, ITOM applications
At least 2-3 years’ experience using ServiceNow.