We are looking for an Operations Consultant to join our Workforce team. In this role, you’ll be at the heart of our operations, managing rostering and temporary shift placements while building strong relationships with clients and candidates. You will contribute to the smooth running of daily operations and support the growth of our business through innovative problem-solving and client engagement.
Day to day!
- Respond promptly and professionally to inbound calls from clients and candidates.
- Build and maintain strong, lasting relationships with clients and candidates.
- Place new and existing candidates into suitable work shifts.
- Solve complex rostering challenges and provide practical solutions.
- Contribute to business growth via reverse marketing and proactive candidate engagement.
Lets talk about you!
We’re looking for someone with experience in a customer service, rostering, sales, or recruitment environment, strong customer service and relationship management skills, excellent verbal and written communication, and a problem-solving, lateral-thinking approach with strong organisational abilities, who is proficient in MS Office, can work independently and collaboratively.
Why you’ll love working with us!
- Birthday Leave – because you deserve a paid day off to celebrate you
- Health Benefits – up to 10% off NIB Private Health Insurance
- Extra Leave - additional leave options.
- Wellbeing Support - free 24/7 EAP counselling
- Salary Packaging – including novated leasing with Smart Group
- Study Support – financial assistance for work-related education
- Hybrid work - potential hybrid arrangements after 6 months.
To be part of a brand with heart – helping connect people to meaningful work in Australia apply for a role with us today. If you have any questions, please contact Renata Lage at [email protected]
At HCA we are committed to embracing diversity and committed to providing a safe working environment.