BBCS Facilitator (Freelance / Independent Contractor)
Berlitz Business Communication Skills (BBCS)
Engagement type: Freelance, project-based independent contractor
Delivery: Virtual and/or in person, depending on the program
About the opportunity
Berlitz is building a network of independent professionals to deliver Berlitz Business Communication Skills (BBCS) programs to corporate, organizational and government clients. Participants range from individual contributors to managers and senior executives, including C-suite audiences.
As a freelance BBCS Facilitator, you bring your own professional expertise in business communication, facilitation and coaching to help participants communicate with greater clarity, confidence and impact. Engagements are offered program by program, and you choose which ones to accept based on your availability and interests.
BBCS is not language instruction. Language programs build language proficiency. BBCS develops business communication performance: how participants structure messages, respond to audiences, influence others and achieve professional objectives. Language feedback may be part of a session when it supports those objectives.
Scope of services
For each engagement you accept, services typically include:
- Session preparation. Reviewing the client's program objectives, participant needs and business context, and preparing your approach for individual or group sessions.
- Delivering practical sessions on workplace communication topics using case studies, simulations, role plays and realistic business scenarios.
- Participant coaching. Providing specific, actionable feedback on clarity, structure, tone, professionalism, confidence and overall effectiveness.
- Business relevance. Connecting program content to participants' industries, roles and workplace challenges while meeting the program's agreed learning objectives.
- Progress reporting. Providing participant progress reports and recommendations at the points agreed for the engagement.
You determine your own facilitation methods, session approach and preparation process within the agreed program objectives and deliverables.
Program areas
BBCS programs cover one or more of the following areas. Engagements are matched to your areas of expertise.
- Professional email and correspondence
- Business writing and document development
- Meeting participation and leadership
- Presentations and executive speaking
- Negotiation and persuasion
- Workplace professionalism and etiquette
- Cross-functional communication and collaboration
- Professional relationship-building in diverse environments
Deliverables and quality standards
Each engagement is defined by agreed deliverables. Clients and Berlitz look for:
- Sessions that are focused, engaging and aligned with the program objectives
- Specific, useful feedback that helps participants improve
- Visible participant progress against their communication objectives
- Examples and scenarios that fit the participants' business context
- Progress reports and recommendations that are clear, accurate and delivered by the agreed date
- Respect for client confidentiality and appropriate handling of sensitive business information
Qualifications
Required
- At least two years of relevant professional experience in areas such as professional communication, corporate training, adult learning, executive-level language instruction, coaching or business
- Bachelor's degree, an equivalent qualification, or professional experience that demonstrates comparable capability
- Excellent written and verbal communication in the delivery language
- Proven experience facilitating or coaching adult professionals, with strong presentation and feedback skills
- Ability to engage professionals across different levels of seniority, industries and cultures
- Ability to deliver effectively in virtual and/or in-person settings using your own suitable equipment and reliable internet connection for virtual work
Valued (not required)
- Direct business or industry experience, for example in technology, finance, health care, corporate services or customer-facing businesses
- Executive-level language instruction, corporate training or professional coaching experience
- International or cross-cultural professional experience
- Advanced study in communications, business, organizational development, education or leadership
Candidates do not need to bring every example above. We welcome different professional pathways into this work.
How freelance engagements work
- You operate as an independent business and are responsible for your own taxes, registrations and insurance as required where you live.
- Engagements are offered on a project basis. There is no minimum or guaranteed volume, and you are free to accept or decline any engagement.
- You set your own availability and agree session times directly within each engagement.
- You are free to provide services to other clients, including other training providers.
- Fees are paid per agreed rate on submission of an invoice through our contractor platform.
BBCS program certification
Before delivering BBCS programs, facilitators complete a short BBCS program certification. It introduces the BBCS program content, client standards and quality requirements that apply to client engagements. Prior BBCS certification is not required. Certification builds on the professional and facilitation expertise you already bring; it is not a foundation course in facilitation or business practice.