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Tickmill is looking to hire Payment System Specialist to join our Finance team in Tallinn office!
About Tickmill.
Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options.
That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone.
What the job looks like?
The Payment System Specialist will have the opportunity to:
- Act as the primary point of contact for external Payment Service Providers (PSPs), banks, and other payment partners, ensuring smooth day-to-day service delivery and strong business relationships.
- Manage the onboarding of new PSPs and banking partners, including due diligence, contract coordination, implementation, and ongoing relationship management.
- Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing , and working closely with IT teams to ensure successful implementation and deployment.
- Monitor, optimize, and enhance deposit and withdrawal processes to ensure an efficient, secure, and seamless client payment experience.
- Optimize payment routing and orchestration by monitoring approval rates (ARs), PSP performance, and transaction flows to improve payment success and client experience.
- Support liquidity management, fund allocation, settlement processes, and payment routing to maximize operational efficiency.
- Collaborate with the Funding, Customer Support, Finance, Treasury, Compliance, and IT teams to investigate, resolve, and prevent payment-related issues.
- Identify opportunities to improve payment systems, operational processes, automation, and the overall user experience.
- Research and evaluate new PSPs, banking solutions, payment technologies, and industry trends to support the Group's global payment strategy.
- Monitor payment provider performance and recommend improvements to optimize transaction success rates, costs, and service quality.
- Ensure payment operations comply with internal policies and applicable regulatory requirements.
What will you need to be able to do the job?
- Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field.
- At least 2 years of experience in a similar role within the Payments, Banking, FinTech, or Financial Services industry. Experience with international payment operations will be considered an advantage.
- Strong understanding of payment operations, transaction flows, settlements, payment processing, reconciliation principles, and payment lifecycles.
- Good knowledge of AML, KYC, sanctions screening, and payment industry regulations.
- Experience managing relationships and negotiating commercial terms with PSPs, banks, and other financial partners.
- Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication, stakeholder management, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.
- Ability to work closely with IT, Accounting, Treasury, Compliance, Legal, Business Development, Customer Support, and other internal stakeholders.
- Good understanding of payment systems, APIs, payment gateways, and system integrations.
- Experience working with payment platforms, banking portals, CRM systems, or other financial operations software. Knowledge of reporting tools, or data analysis platforms will be considered an advantage.
- Strong attention to detail, with a proactive approach to identifying and resolving operational issues.
- Excellent command of the English language, both written and verbal.
By joining us, you can expect:
- A Unique Opportunity for a career in a global, fast-growing company.
- Opportunities to learn and grow through our “Employee Training & Development program”.
- Multiple events to bond with the team and the group.
- Birthday and Loyalty benefits.
- Stebby Sports Compensation or Confido Health Compensation.
- Attractive remuneration package based on qualifications and experience.
What to expect from our recruitment process:
- First interview with TA
- Second interview with Hiring Manager
- Final interview with top management
Make your next Career step and apply NOW!
*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis