Deadline for Applications November 21, 2026 Hardship Level D Family Type Family Residential location (if applicable) Grade GS5 Staff Member / Affiliate Type General Service Reason Regular > Regular Assignment Target Start Date 2027-01-01 Standard Job Description Senior Management Support Assistant Organizational Setting and Work Relationships The Senior Management Support Assistant provides administrative and clerical support in operational areas such as human resources, finance, procurement, supply and office management, under close supervision. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity. Duties Human Resources Support Maintain and update personnel files and HR databases. Assist in recruitment processes by scheduling interviews and preparing documentation. Support onboarding activities, including the preparation of welcome kits and briefing schedules. Track leave balances, timesheets, and contract expiry dates. Financial Support Assist in the preparation and submission of payment requests and financial documents. Verify invoices and receipts for completeness and compliance before submission for approval. Maintain proper filing and retrieval of financial records. Support monthly closure activities, including reconciliations and follow-up on pending payments. Procurement and Supply Chain Support Assist in the preparation of purchase requisitions and follow-up with vendors or supply teams. Support physical verification of inventory and update asset records. Maintain procurement documentation and assist in tracking orders and delivery status. Office and Administrative Support Support the processing of official documentation for staff and eligible dependents by liaising with host government entities and maintaining regular contact with protocol focal points, as applicable. Provide administrative and documentation support. Manage office supplies, raise requisitions for replenishment, and monitor distribution. Provide logistical support for meetings, travel arrangements, and events. Provide staff support and advisory services. Risk Management Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Not specified. (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Relevant experience in administration or management support. Desirable Experience in an international organization or non-profit sector is highly desirable. Experience with Workday ERP, Oracle Cloud across multiple modules (HR, Finance, Procurement) in a UN or international organization context. Functional Skills AD-Office supplies management FI-General Financial Management AD-Supply requisition and purchase order administration RC-Records management functional systems administration (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. Competency Requirements All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below. Core Competencies Accountability Communication Organizational Awareness Teamwork & Collaboration Commitment to Continuous Learning Client & Result Orientation Managerial Competencies Not specified. Cross-Functional Competencies Not specified. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Desired Candidate Profile In addition to core-related responsibilities; and given the critical and multifunctional nature of the position, the candidates must have demonstrated experience in providing integrated executive, administrative, and financial support within UNHCR. The incumbent must be able to independently coordinate and follow up on diverse administrative and operational processes, including, office, equipment and connection/communication maintenance, logistics, procurement, financial transactions, asset management and liaison with partners and service providers. The incumbent must also possess financial and budgetary skills, such as expenditure monitoring, petty cash management, processing procurement-related documentation and following up on payments and financial transactions in accordance with established procedures. Strong IT skills and practical familiarity with UNHCR corporate systems are mandatory. The incumbent will be responsible for supporting Field Unit Esfahan under SOS AoR with the above-mentioned tasks hence, the ability to perform multifunctional responsibilities across offices is a must, along with the ability to anticipate operational requirements and ensure continuity of administrative and technical support in a challenging and resource-constrained field environment Required languages (expected Overall ability is at least B2 level): , , Desired languages , , Operational context Occupational Safety and Health Considerations: To view occupational safety and health considerations for this duty station, please visit: https://wwwnc.cdc.gov/travel. Nature of Position: Living and Working Conditions: Additional Qualifications Skills AD-Office supplies management, AD-Supply requisition and purchase order administration, FI-General Financial Management, RC-Records management functional systems administration Education Certifications Work Experience Competencies Accountability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Teamwork & collaboration UNHCR Salary Calculator https://icsc.un.org/Home/SalaryScales Compendium Additional Information Shortlisted candidates may be required to sit for a test and/or Interview. No late application will be accepted. Functional clearance This position doesn't require a functional clearance If you are a former UNHCR international staff member who held a fixed-term or indefinite appointment, you can apply to regular positions in the international professional category as candidate with UNHCR-experience (within 2 years following separation for males and 5 years for females). To apply to vacancies, please create a new account (“Sign In” on the top left corner >> Create account) or sign into your account, if you have already registered via the external career site. Once successfully registered/signed in, you can start filling in your data and apply for vacancies. If you are former UNHCR locally recruited staff member who held a fixed-term or indefinite appointment, you can apply to regular positions in your staff category as candidate with UNHCR-experience (within 2 years following separation for males and 5 years for females). To apply to vacancies, please create a new account (“Sign In” on the top left corner >> Create account) or sign into your account, if you have already registered via the external career site. Once successfully registered/signed in, you can start filling in your data and apply for vacancies. If you do not fall under any of the above categories, please use the External Career site for applying to vacancies. Technical notes: Once you fill in your basic personal information (employee ID, birth date, name, email address), Workday will identify you as prior personnel and merge your employee account with your external applicant account. If you were notified about unsuccessful application, please follow the steps described in the message. While you will not see the list of your employee-time applications in your external account, you will be duly notified if any action is required from your side and/or when the recruitment process is completed. In case you would like to update your name, address or phone number or you face any technical difficulties when applying, please write to [email protected]. Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training). Read about how to avoid scams and fraudulent job offers. Please note that applications are only accepted via the online recruitment platform. CVs and/or application requests sent via email will not be answered, reviewed nor considered. The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137 countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide. Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact. Why a career with UNHCR? Our dedicated staff work to protect and assist people fleeing conflict and persecution at a time when global forced displacement is at a record high. Our colleagues bring a wide range of specialized skills, including expertise in legal protection, administration, community services, public affairs, health and other disciplines. Disability inclusion If you are a person with a disability and you expect you may face challenges during the recruitment process, you can indicate it in your application form. There are options to select any health conditions you may have and outline any necessary adjustments related to disabilities during the recruitment phases. Providing this information is optional. It will be treated as strictly confidential and used only for the purpose of finding out how to better assist you during the recruitment process. Adjustments for candidates with disabilities will be provided as best as possible and as needed upon request. All candidates will be assessed based on meeting the requirements for each vacancy in relation to experience, skills, and education.

Senior Management Support Assistant.

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