OTC Sr. Associate
Purpose: Recruit high-quality candidates aligned to the SGFA/APAC Success Profile.
Job Summary
Responsible for delivering Order to Cash operations while ensuring compliance, accuracy, customer satisfaction and continuous improvement.
Eligibility
Education: Graduate in Commerce
Experience: 0-3 years
Preferred Process Experience
Collections or Cash Application
Key Responsibilities• Perform collections or cash application activities• Manage account reconciliations and disputes
Conduct customer follow-up through calls/email• Ensure compliance with controls and timelines• Maintain accurate transaction processing
Technical Skills
• OTC Operations
• Collections
• Cash Application
• SAP
• Exce lBehavioral Competencies
• Customer Orientation
• Accountability
• Collaboration & Teamwork
• Analytical Thinking & Problem Solving
• Communication Skills
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