Create Debit/Credit Memos creation and maintain account accuracy.
Cancellation and terminations of accounts, processing refunds and payments for the partners.
Sending the Bad debts emails, Providing details of Chargeback, clearing the account.
Generating the invoices for the bad debts recovery Identifying write off balance, working on unapplied credits
Resolving partners query via email.
Oversee daily billing operations for multiple product lines, ensuring timely, complete, and accurate invoicing Address and resolve escalations from external clients and internal teams, providing expert solutions to complex billing issues.
Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
3+ years of experience in billing operations Hands-on experience with billing systems such as Zuora, Salesforce, and Sage Intacct.
Strong analytical, problem-solving, and reconciliation skills.
Ability to work independently and as part of a cross-functional team.