Scope of Position:
Ensure the proper and timely movement of freight and information, while complying with internal and external requirements and providing exceptional customer service.
Major Duties and Responsibilities may include the following:
- Provide exceptional customer service to both internal and external customers
- Adherence to Operational Process Standards
- Daily tracking of shipments and corresponding documents
- Work with the team to provide solutions to customers
- Comply with customer requirements and procedures
- Proactively communicate timely status updates to customers
- Communicate with international and domestic customers and offices
- Update shipment information in the Expeditors system
- Track and trace international cargo
- Timely settlement of shipments and filing of Tariffs
- Preparation of reports, as required
- Prepare and process international documentation
- Comply with US and foreign regulations
Interns will learn:
- About the logistics industry, Expeditors and our culture
- About our systems
- About professional, pro-active, high expectation customer service
- Effective verbal and written communications skills
- Strong organizational and prioritizing skills
- Experience with Microsoft Office Applications
- Displayed ability to work independently
- Excellent attendance practices
- Attention to detail, curiosity, professionalism, integrity, sense of humor
- Global geographic knowledge and multi-lingual abilities are always desired
Expeditors offers excellent benefits to long-term, full time employees:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
This opportunity does not sponsor work visas and has no relocation assistance.
All your information will be kept confidential according to EEO guidelines.