Summary Description:
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department
Tasks and Duties:
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and trace Transcon files and reporting
Use export Transcon Workflow on daily basis
Ensure accurate and timely client and vendors billing
Ensure delivery of freight and timely clearance when applicable
Interact with our customers in arranging their Transcon shipments, meeting customer service standards
Contribute to maintain good relationships with suppliers
Meet compliance at all times to regulations internal and external in accordance with government regulations
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers' standard operating procedures are in place and updated in the DLSOPs
Meet KPI standards in accordance with the Company’s procedures
Network communications, timely responses to emails and requests (internal and external)
Escalation of problems to management when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
Knowledge:
Expeditors’ Company Policies and Procedures
Basic local regulatory knowledge for compliance
Global Logistics Industry knowledge
Hazardous materials certification (preferred)
Skills:
Proactive, strong organizational skills.
Good computer skills (Excel, Word)
Fluent in English
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Behaviors:
Positive and willing to help attitude
Expected Salary: $26-$29/hour
Eligible for bonus
Expeditors offers excellent benefits:
- Paid Vacation (first year prorated based off month of hire)
- Holidays (10)
- Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical, Prescription Drug, Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Commuter Benefit
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
All your information will be kept confidential according to EEO Guidelines.