Project Management
- Lead SAP EWM implementation and enhancement projects
- Manage project scope, timelines, budgets, milestones, and resources
- Coordinate system integration testing and user acceptance testing
- Develop and manage go-live readiness plans
- Lead hypercare and post-go-live stabilization
- Identify project risks, dependencies, and resource constraints
- Escalate issues that could affect implementation timelines or operational readiness
- Manage multiple priorities across operational and technical workstreams
System and Operational Integration
- Coordinate integration between SAP EWM, SAP ECC or S/4HANA, Transportation Management, and external systems
- Support integration with warehouse control systems, material flow systems, scanners, automation, and EDI
- Translate warehouse and customer requirements into system solutions
- Validate that proposed solutions support actual Distribution workflows
- Coordinate configuration, testing, deployment, and operational validation
- Ensure system transactions align with physical warehouse processes
- Support new-site launches and network optimization initiatives
Testing and Implementation
- Develop structured SIT and UAT plans
- Coordinate test scenarios and required test data
- Assign testing responsibilities across operational and technical teams
- Track defects, corrective actions, and retesting
- Confirm operational readiness before system deployment
- Coordinate cutover planning and go-live activities
- Monitor system and operational performance during hypercare
- Ensure unresolved issues have clear owners and target completion dates
Issue Management and Continuous Improvement
- Triage ongoing system and operational issues
- Coordinate root-cause analysis and corrective actions
- Maintain project risk, issue, and decision logs
- Identify recurring system or process failures
- Recommend system enhancements and process improvements
- Support post-go-live optimization
- Evaluate opportunities to improve accuracy, productivity, visibility, and system integrity
Documentation and Training
- Develop project plans, process maps, SOPs, and operational work instructions
- Create system training materials for warehouse and customer service teams
- Coordinate end-user training before implementation
- Document system requirements, testing outcomes, decisions, and process changes
- Maintain version control for project and training documentation
- Ensure the operation understands new processes before go-live
- Support cross-training and knowledge transfer to operational teams
Communication and Stakeholder Management
- Serve as the primary project coordination point for EWM initiatives
- Coordinate priorities among Expeditors Distribution, IT, warehouse operations, and external partners
- Conduct regular project-status meetings
- Provide timely updates regarding timelines, risks, testing, system defects, and readiness
- Escalate decisions or resource needs requiring leadership support
- Maintain clear accountability for deliverables and action items
- Ensure operational concerns are represented during system design and implementation
*MUST BE LOCAL*
Knowledge:
- Knowledge of customer relationship management software programs.
- Inventory management, budgeting, and accounting knowledge is required.
- Expeditors company policies and procedures knowledge.
- A good understanding of Expeditors’ products, services and systems.
- Strong market and competition knowledge.
Skills:
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Good Microsoft Office skills (Excel, Word etc.).
- Requires direct warehouse-related experience in customer service, with management skills such as planning, supervising, controlling, organizing and staffing. Communication skills are necessary to establish effective working relationships.
Behaviors:
- Self-reflecting and open to feedback.
- Initiative and ability to work in autonomy.
- Role model of integrity and pride for all employees.
- Proven leadership attitude and background.
- Meet company standards of 52 hours training per year, including as needed management/leadership training.
Technical Skills
- Strong understanding of software development principles.
- Experience with automation platforms such as Power Automate.
- Experience with Microsoft Copilot and M365 technologies.
- Familiarity with data structures, APIs, integrations, and system architecture.
- Basic understanding of AI, machine learning, LLMs, and prompt engineering.
- Ability to troubleshoot technical issues independently.
Business Skills
- Strong analytical and problem-solving abilities.
- Ability to understand complex operational processes.
- Experience translating business requirements into technical solutions.
- Excellent communication and stakeholder management skills.
Preferred Qualifications
- Experience developing automations, applications, or digital solutions.
- Experience leading cross-functional projects.
- Experience working in operations, logistics, finance, or enterprise shared services environments.
- Certifications in Microsoft Power Platform, Azure AI, Microsoft Copilot, or related technologies.
Expected base salary: $70,304.00
Eligible for bonus
Expeditors offers excellent benefits:
- Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
- Holidays (10)
- Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical, Prescription Drug, Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Commuter Benefit
- Employee Assistance Program (EAP)
- Learning & Development Program
- Educational Assistance and Reimbursement
All your information will be kept confidential according to EEO Guidelines.