Boca Raton, Florida, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian Pharmacy of Southeast Florida, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Boca Raton, Florida. Why Guardian Pharmacy of Southeast Florida? We’re reimagining medication management and transforming care. Who We Are and What We’re About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Location: Boca Raton, FL Schedule: 9am-5:30pm As a key member of the local management team, assist in achievement of budget through sales to new clients, increasing sales to existing clients.  Work with President, Director, Sales & Marketing and Director, Finance & Admin to evaluate potential profitability of any new business prior to proposal. Responsible for building a positive working relationship with all clients by resolving issues/problems, advising clients on regulatory issues, and training client staff as needed. Attributes Required: • Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy • Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation • Relational – ability to build relationships with business unit management and become “trusted advisor” • Strategy and Planning – ability to think ahead, plan and manage time efficiently • Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level • Team Oriented – ability to work effectively and collaboratively with all team members Essential job functions (include the following): • Support customers with Medicare drug plan selection, plan optimization, and plan enrollment. • Support customers with Medicare drug plan selection, plan optimization, and plan enrollment. • Provide Medicare drug plan comparisons and educate customers on available plan options in the market. • Conduct plan comparisons, ensuring that customers understand out-of-pocket expenses under available plans. • Provide a seamless enrollment process maximizing customer savings. • Identify newly admitted potential customers and/or current customers that may qualify for a Special Enrollment Period. • Explain customer’s current insurance coverage and provide personalized plan comparison. • Receive inbound and place outbound calls to facilities and customers to provide plan comparison and plan optimization. • Facilitate warm transfer to customers requesting a licensed insurance agent. • Accurately track customer assistance and record enrollment progress. • Identify non-dispensed residents and implement a marketing strategy to convert to preferred pharmacy service. • Develop relationships with community teams to establish an integrated new resident onboarding process between the community and pharmacy. • Ensure new admission paperwork contains complete responsible party billing information and insurance plan(s) details to support clean admissions for pharmacy team. Education and/or Certifications: • High School Diploma or GED required; Bachelor’s degree preferred • Valid driver’s license and clean driving record • Nursing/healthcare background preferred • Pharmacy Technician license/certification/registration (per state requirement) preferred; National Certification preferred (PTCB) • Experience in sales and/or account management preferred Skills and Qualifications: • Excellent customer relations skills and ability to build strong customer relationships • Ability to work independently and deliver to deadlines • Ability to solve problems with minimal direction • Great attention to detail and accuracy • Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines • Quality minded; motivated to seek out errors and inquire when something appears inaccurate • Salesforce or similar CRM experience a plus • Knowledge of LTC or pharmacy industry Work Environment: • Requires up to 75% travel, by air and ground • Ability to work flexible hours What We Offer: Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.” Compensation & Financial Competitive pay 401(k) with company match Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only) Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts Company-paid Basic Life and Accidental Death & Dismemberment Company-paid Long-Term Disability and optional Short-Term Disability Voluntary Employee and Dependent Life, Accident and Critical Illness Dependent Care Flexible Spending Accounts Wellbeing Employee Assistance Program (EAP) Guardian Angels (Employee assistance fund) Time Off Paid holidays and sick days Generous vacation benefits based on years of service The Guardian Difference Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like. Guardian Pharmacy Services is one of the largest and most innovative long-term care pharmacy companies in the U.S. Our nationwide network of locally operated pharmacies delivers customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, Guardian is redefining how pharmacy care is delivered. For more information, please visit www.guardianpharmacy.com Guardian Pharmacy Services is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Guardian Pharmacy takes reasonable steps to protect personal information of applicants. As part of our interview and hiring process, Guardian will never ask for financial, banking, or other personal identity information via phone, email, or chat nor would we ask that you purchase equipment or gift cards as part of the hiring process. All steps in the hiring process, including interviews, will be conducted by a Guardian employee or an approved vendor. Although we may use Zoom, Microsoft Teams, other similar communication platforms, we do not conduct interviews solely via the chat function in those platforms.

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