The PMO is responsible for driving strategic initiatives and cross-functional projects across MakroPRO and other necessary projects under company’s direction. This role supports business growth, operational excellence, and data-driven decision-making by coordinating multiple projects, analyzing business performance, and preparing high-quality presentations and recommendations for senior management and stakeholders.
The ideal candidate is highly proactive, commercially minded, analytically strong, and capable of quickly understanding complex business processes and requirements across different functions and markets.
1. Strategic Project Management & Coordination
- Lead and coordinate multiple strategic projects across MakroPRO and other projects covering different business functions and areas of responsibility.
- Proactively identify project risks, business gaps, dependencies, and opportunities for improvement.
- Track project progress and ensure timely execution through effective follow-up with cross-functional stakeholders.
- Provide structured project updates, escalation points, and recommendations to management.
- Establish project objectives, timelines, milestones, deliverables, and performance indicators.
2. Business Understanding & Problem Solving
- Develop a strong understanding of MakroPRO’s digital business model, including online sales, marketplace operations, customer journeys, and digital commercial performance.
- Support business initiatives by analyzing customer needs, assortment opportunities, sales performance, and business growth potential.
- Identify business gaps and improvement opportunities across online operations.
- Work closely with commercial, merchandising, marketing, operations, supply chain, and technology teams to drive business initiatives and act as a key coordination point between stakeholders.
- Support the development and implementation of strategic initiatives to improve sales, customer engagement, assortment productivity, and operational efficiency.
3. Executive Presentation & Management Reporting
- Develop high-quality, data-driven presentations for management, from data gathering and analysis through executive storytelling and presentation delivery.
- Organize presentations under tight deadlines and manage multiple reporting requirements across different business functions and regional stakeholders.
- Consolidate information from multiple projects and business functions into clear management-level reports.
- Develop business reviews, performance dashboards, strategic project updates, and executive summaries.
Benefits
- Bachelor’s degree in business administration, Business Analytics, Management, Finance, Engineering, or a related field.
- 5-10 years of proven experience in PMO, project management, business analysis, strategy, commercial planning, or a related role.
- Fluent written and spoken Thai and English are mandatory, with the ability to communicate effectively with regional and senior management stakeholders.
- Experience in e-commerce, B2B, retail, digital business, or regional business operations is preferred.
- Strong ability to understand business processes, requirements, and commercial models within a short period of time.
- Highly proactive, self-motivated, and capable of managing multiple projects across different business areas.
- Strong numerical, analytical, and problem-solving skills.
- Excellent PowerPoint and Excel skills, with the ability to translate data into meaningful business insights.