We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. Job Summary The Health Unit Coordinator (HUC) performs all clerical activities required to coordinate assigned department for patient care procedures. Reports to: Job Specific Responsibilities Daily assignments may include but are not limited to: • Answering phones, directing visitors, scheduling appointments, preparing documents, generating reports, filing, scanning, using intercom paging system, handling incoming and outgoing fax, and other assigned clerical duties related specifically to the assigned department • Prepares and maintains medical records and pertinent documentation required for patient care • Retrieve medications/narcotics from tube system and deliver to appropriate staff member(s) • May be required to assist with purchase orders, invoice, payments, expense tracking, stock and inventory of supplies/equipment, or any required documentation for the assigned department related to CMS or DNV processing and compliance • May be required to transport patients from one department to another for scheduled test or labs • Collaborate with medical staff, students, clinics, and other departments to ensure proper communication and coordination of patient care in the assigned department • All other assigned duties as requested by assigned department Education and Experience • High School Diploma or GED Required Licensures/Certifications/Registrations N/A Skills and Abilities • Demonstrated communication skills, both verbally and in writing. Must be able to speak, read, and write English • Capable of demonstrating empathy and able to make rational independent judgement calls • Basic knowledge of medical terminology • Ability to maintain confidentiality Interaction with Other Departments and Other Relationships The person in this role will have interactions with all departments and employees within UMC. Interactions with external vendors and medical staff may also be required. Physical Capabilities Position requires prolonged time periods of sitting at a desk, talking on a phone, and working on a computer. Work can be sedentary, but may frequently require standing, walking, stooping, pulling, and pushing. Essential hearing and near vision acuity required. Should be able to lift up to 50 pounds Environmental/Working Conditions Work area is well lighted, and subject to varying indoor temperatures. Because of patient care demands, working environment can present emotional and physical stress at times Direct Reports NA UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *Request for accommodations in the hire process should be directed to UMC Human Resources.* Benefits: Resilience program Emotional Physical Spiritual Financial Career Community On-Site Professional Counselors (EAP) Discounted Pharmacy Cost Cash Retention Bonus (only one in our region) Retirement Benefits w/Employer Match PTO & Extended Illness Medical, Dental, & Vision Insurance And more at: https://apps.umchealthsystem.com/documents/wellness.pdf UMC Vision, Mission and Standards: Vision: To Serve Our Patients in the Best Teaching Hospital in the Country Mission Statement: Service is our passion. We serve by providing safe, high quality care to all, achieving excellent financial performance, and training tomorrow’s healthcare professionals. Standards of Excellence: Attitude, Communication, Responsiveness, Compassion, Teamwork, Ownership, Safety and Respect About UMC Magnet Designated 501 licensed beds 62 Site locations Regions only Level I Trauma Center Regions only BICU DNV accredited Primary teaching hospital for the Texas Tech University Health Sciences Center (TTUHSC) Ranked as one of the Best Places to Work in Texas by Texas Monthly UMC Physicians Culture, Vision, Mission, and Standards: Culture: Service is Our Passion Vision: The best place to work and the best place to receive healthcare. Mission Statement: To improve the quality of life for our community by providing the best patient experience for every patient. Standards: Teamwork, Respect, Accountability, Compassion, Kindness About UMCP 35 Practice Locations – private practices and urgent care centers Over 125 physicians and advanced practice providers Ranked as “One of the Best Places to Work in Texas” by Texas Monthly Employee Engagement Score of 96% measured by Press Ganey Associates

Health Unit Coordinator (variable shifts).

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