Job Title Consumer Research Team Lead Job Description Job Responsibilities Program & Project Leadership Act as primary point of contact for all research aspects within assigned programs and projects. Align with key stakeholders (such as Program Managers, Marketing, IPLs, and Consumer Research (CR) to ensure alignment and timely delivery. Own and define what “good UX” looks like for the category and ensure it is embedded in program goals and deliverables. Shape and maintain the CR research program, contributing to project one-pagers and scope definitions. Translate scope into actionable research logic and development plans. Approve deliverables in PPIM/Windchill and secure milestone readiness. Manage team resource planning (QV, Clarity) for balanced project coverage. Lead milestone alignment, approvals, and represent research in CommCell meetings. Research Excellence Lead advanced research using mixed methods to uncover insights driving product and design direction. Define and maintain the Development User Framework (Research Agenda) to structure and prioritize research. Ensure validated consumer insights directly inform product and program decisions. Set and track KPIs to measure research quality, impact, and business contribution. Team & Capability Leadership Mentor and develop researchers, promoting excellence and ownership. Oversee squad staffing to align resources with priorities. Drive continuous improvement and knowledge sharing across the UX community. Ensures an engaged, innovative and inspiring working environment to stimulate entrepreneurship and driving engagement. This role will report to R&D Consumer Research Leader. To succeed in this role, you should have the following skills and experience: Bachelor degree or higher education in any of these fields: Human Factors; Psychology; Behavioral sciences; Sensory Science; Industrial Design; Interaction Design; Ergonomics; Human Computer Interaction; Engineering, amended with relevant education or experience in consumer research. You have excellent written and verbal communication skills. Required to have min. English standard of CET-8. A proven track record and at least 15 years of experience in product development, user experience or product research. Experience in pre-development and product development of consumer products is an added advantage. Experience working directly with market research firms in guiding and monitoring outsourced research projects. Proven experience in transforming research findings and market insights into impactful recommendations that drive business outcomes Demonstrated experience in developing and creating strong functional teams with robust talent pipeline. Ability to identify, communicate with, and manage expectations of key stakeholders to ensure successful project outcomes. You thrive in a fast-changing dynamic and cross-functional work environment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 4 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights

Consumer Research Team Lead.

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