Indra Park Air work with customers all over the globe to make air travel safer. For over 60 years we’ve been one of the leading producers of VHF and UHF radios, providing the vital link between the ground and the air for passenger, freight and military aircraft.
The reasons behind our success are simple and won’t change. First, we work harder for the customer than the rest. We take time to truly know their needs and create the right product for them. We train them how to use it, we won’t let our equipment be deployed until every detail is right, and then we provide the best care and service for all our products.
At Indra Park Air we stay the best by looking to the future – to new requirements and new possibilities. A radio remains a radio, but we never stop thinking about how we can improve it, and how it can offer more to our customers. It’s no wonder that we are one of only 2% of companies worldwide to hold PLATINUM Level in Investors in People Accreditation.
At Indra Park Air, our values guide everything we do, from developing industry-leading technology to supporting our customers around the world.
Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enable us to drive a safer, more connected future through technology.
Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society.
Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future.
Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow.
As an Applications Engineer, you will:
- Develop the skills required to test, diagnose and repair Indra Park Air’s Air Traffic Communications product portfolio consisting of radios and supporting equipment resulting from customer warranty returns, customer support contract returns, OEM production failures and associated subassembly failures.
- Understand and conform to the standards contained in the Indra Code of Ethics and Legal Compliance
- Test, diagnose and repair electro-mechanical equipment utilizing an array of test equipment including oscilloscopes, radio test sets and signal analysers
- Test, diagnose and repair PCBA’s down to component level in accordance with IPC level 2 and 3
- Safety test customer and production equipment
- Produce test and repair customer documentation
- Enter symptom, fault diagnosis and fix onto appropriate IT systems and fault databases
- Monitor job costs (labour and materials) to ensure repairs remain under the quoted target and liaise with customer support department in the case of projected cost over-runs
- Monitor and implement CSD actions and change notices to upgrade customer equipment as required
- Recognise repeat failures within repairs and highlight trends to development engineering and supervision
- Provide technical feedback to the development engineering department relating to fault root cause analysis
- Apply ‘5S’ techniques to the workplace
- Ensure all equipment is within calibration and appropriate safety certifications (PAT) prior to use
- Maintain the job status on our IT systems including T-Card and ERP
- Accurately record productive and non-productive hours on our ERP system
- Provide updates to Customer Services Department on customers’ equipment repair status, & repair costing
- Identify inefficiencies within test programs and suggest changes/improvements to production engineering
- Provide training & support to production operators, technicians & technician engineers
- Report any difficulties/problems/concerns to the Supervisor.
- Conduct other Product Technical Services tasks as requested by the Supervisor
Requirements
What are we looking for:
- BTEC National Certificate/Diploma, HNC preferred, or the equivalent qualification
- Interest in electro-mechanical componentry and products
- Thorough knowledge of analogue and digital RF principles
- Experience of fault finding on electronic units in a manufacturing environment, using appropriate test equipment and circuit diagrams.
- Repair and rework hand soldering
- Ability to use own initiative
- Good communication skills
- Confident to ask questions
- Quick learner
- Enjoy hands on and practical work
Note - In special circumstances individual requirements can be relaxed, e.g. additional experience can be taken in lieu of qualifications.
Security Clearance:
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of security. Please see the link below for further details regarding the requirements for BPSS clearance:
https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels
Benefits
- Flexitime and core hours – 37.5 hrs a week, core hrs between 0930-1500
- Enhanced Holiday – 25 days plus bank holidays
- Enhanced Pension Scheme – up to 8% company contribution
- Life Assurance
- Liberty Days - you can request up to 3 days of your annual leave ‘on the day’
- Buying and Selling Holidays
- Long service and retirement awards
- Private healthcare
- Flu vaccinations
- Cycle to work scheme
- Subsidised staff canteen
- Free parking
- Training
- Continuous Learning
- Employee Assistance Programme and Wellbeing Services
Indra Park Air is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.