We are looking for an experienced Senior Talent Acquisition Specialist to lead day-to-day recruitment delivery for our Bulgarian operations. You will combine hands-on recruitment with team coordination, recruitment planning, reporting and close collaboration with internal stakeholders.
The role covers high-volume recruitment for mass roles, alongside specialist and support positions. You will help the recruitment team meet hiring requirements while maintaining consistent processes, accurate data and a positive candidate experience.
Recruitment delivery and planning
Manage the full recruitment cycle, from sourcing and screening to interviews, offers and handover for onboarding.
Deliver high-volume recruitment for operational roles, alongside recruitment for specialist and support functions.
Translate business hiring requirements into clear recruitment priorities and action plans.
Monitor recruitment pipelines, anticipate hiring gaps and adjust activities to support upcoming training groups and operational needs.
Manage internal applications, referrals and rehire cases in line with company procedures.
Handle complex candidate cases and recruitment escalations, ensuring timely decisions and clear communication.
Team coordination and support
Coordinate daily recruitment activities and distribute workloads according to hiring priorities, team capacity and language requirements.
Provide guidance to recruiters and hybrid recruitment colleagues on candidate assessment, communication and recruitment procedures.
Monitor individual and team delivery, identify challenges and follow up on agreed actions.
Support the onboarding and development of recruitment team members through practical coaching and feedback.
Maintain continuity during team absences and ensure recruitment activities remain covered.
Stakeholder management
Act as a key recruitment contact for Operations, HR, Academy, Scheduling and other hiring teams.
Align stakeholders on hiring requirements, candidate profiles, recruitment progress and expected start dates.
Coordinate candidate handovers, training schedules, induction arrangements and documentation deadlines.
Follow up on interview feedback and hiring decisions to prevent unnecessary delays.
Escalate risks affecting recruitment delivery, candidate starts or training attendance and coordinate their resolution.
Reporting and recruitment analysis
Prepare weekly and monthly recruitment reports, hiring forecasts and productivity updates.
Track candidate inflow, contact activity, interview attendance, conversion rates, training starts, dropouts and completed hires.
Analyse recruitment results by role, source and other relevant measures to identify trends and improvement opportunities.
Monitor progress against hiring targets and communicate risks, priorities and recommended actions.
Maintain accurate recruitment trackers and reconcile information across recruitment, training and operational reports.
Process quality and systems
Maintain accurate and consistent use of the applicant tracking system, including candidate statuses, rejection reasons and follow-up records.
Ensure recruitment trackers, interview records and training files are complete and up to date.
Monitor candidate follow-up, pending decisions and on-hold cases to keep pipelines moving.
Review recruitment workflows, identify recurring issues and implement practical improvements.
Maintain recruitment procedures, templates and team guidance to support consistent execution.
Handle candidate information confidentially and in line with company data protection requirements.
Sourcing and employer branding
Partner with Marketing and Employer Branding on recruitment campaigns, messaging and candidate attraction.
Evaluate the effectiveness of job boards, referrals, social media and other sourcing channels.
Share candidate feedback and recruitment insights to improve advertising accuracy and campaign performance.
Recommend sourcing approaches based on hiring demand and pipeline quality.
Proven experience in talent acquisition, including high-volume recruitment.
Experience coordinating recruitment activities, mentoring colleagues or leading a recruitment team.
Strong planning skills and the ability to manage competing priorities in a fast-paced environment.
Confidence working with hiring managers and senior stakeholders, including handling escalations and challenging discussions.
Strong analytical skills, with practical experience using Excel to prepare reports and interpret recruitment data.
Experience using an applicant tracking system; SmartRecruiters experience is an advantage.
Sound judgement when assessing candidates, resolving problems and making recruitment recommendations.
Excellent communication skills in Bulgarian and English.
A proactive approach, strong ownership and consistent attention to detail.
Opportunities for professional and personal development within an international company.
Exposure to different teams and business activities.
A friendly and collaborative working environment.