For a leading B2B distributor operating in the broader technology sector: Sales & Operations Manager (Cyprus)
Responsibilities
- Manage and develop the existing customer portfolio in Cyprus, acting as the primary point of contact and driving revenue growth through cross-selling, up-selling, and the introduction of new product categories.
- Build strong customer relationships, negotiate pricing and commercial terms, manage annual agreements, and proactively address customer retention risks.
- Conduct regular customer visits across Cyprus, follow up on quotations, orders, deliveries, and outstanding issues, and monitor product presence and promotional activities at points of sale.
- Identify new business opportunities across retail, professional, and corporate channels, managing the full sales cycle from prospecting and presentations to negotiations and closing new partnerships.
- Maintain an up-to-date sales pipeline and report commercial progress, market trends, customer needs, and competitor activity to the relevant management team.
- Oversee the day-to-day operations of the local office, coordinating order processing, invoicing, deliveries, returns, customer collections, and credit limits in collaboration with the relevant departments.
- Coordinate with the company's teams in Greece, including Category Management, Operations, Logistics, and Finance, to ensure efficient processes and high levels of customer service.
- Monitor stock availability and warehouse movements, forecast demand, and recommend replenishment actions to prevent stock shortages and excess inventory.
- Track stock ageing, propose actions to reduce slow-moving inventory, and participate in periodic stock counts to ensure alignment between physical and recorded stock levels.
Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 5-7 years of experience in B2B sales or Key Account Management, preferably within technology products or consumer electronics.
- Proven track record of achieving sales targets, developing customer accounts, and securing new business partnerships.
- Good knowledge of the market and an established network of relevant business contacts.
- Experience in stock management, inventory control, or business operations.
- Excellent command of Greek and English.
- Very good knowledge of Microsoft Office, particularly Excel, and familiarity with ERP and CRM systems; Entersoft experience will be considered an advantage.
- Valid driving licence and willingness to travel regularly across Cyprus.
- Strong organizational and problem-solving skills, with a high degree of autonomy, accountability, and ownership of results.
- Experience in a distribution company or in sales to retail chains.
- Experience managing a small office or branch.
- Familiarity with e-commerce and digital B2B sales channels.
- Knowledge of import procedures, customs formalities, and logistics in Cyprus.
Benefits
- Competitive Compensation Package
- Career development and growth opportunities