For a leading Greek company operating in the consumer healthcare sector, with a strong market presence and expanding international operations: Supply Chain Manager
Responsibilities
- Build and lead the end-to-end supply chain function, establishing and continuously developing processes, KPIs and reporting to support the company’s growth.
- Take full responsibility for the organization, day-to-day operation and continuous optimization of the warehouse, ensuring efficient workflows and high service levels.
- Lead, coordinate and evaluate the warehouse team, ensuring clear responsibilities, effective resource allocation and strong operational performance.
- Oversee all warehouse processes, including receiving, storage, picking, packing and order dispatch, while ensuring accuracy and timely execution.
- Manage inventory levels and accuracy through regular and cycle counts, and implement effective stock control practices.
- Ensure FEFO (First Expired, First Out) principles are applied, with systematic monitoring of batches, expiry dates and remaining shelf life.
- Implement, manage or optimize the Warehouse Management System (WMS), ensuring effective integration with the SoftOne ERP system.
- Monitor warehouse productivity, order accuracy and operational KPIs, and optimize warehouse space utilization, processes and operating costs.
- Ensure appropriate storage conditions and product traceability, working closely with Quality Assurance to maintain quality and regulatory standards.
- Plan, organize and oversee domestic logistics and distribution throughout Greece, ensuring reliable and timely deliveries.
- Manage international logistics, including shipments, imports and exports, and coordinate deliveries to international partners, distributors and customers.
- Manage and evaluate relationships with transport companies, freight forwarders, courier services and third-party logistics (3PL) providers.
- Oversee transport documentation and applicable shipping and customs procedures, ensuring compliance with relevant requirements.
- Ensure appropriate transportation conditions, including temperature-controlled transport where required.
- Monitor delivery lead times, service quality and logistics partner performance, while continuously optimizing transportation and distribution costs.
- Lead procurement, production and inventory planning based on sales forecasts, commercial requirements and business priorities.
- Coordinate with suppliers and external manufacturing partners to ensure timely product availability, monitoring production schedules, purchase orders and manufacturing and delivery lead times.
- Define and maintain optimal inventory levels, safety stock and reorder points, preventing stockouts, excess inventory and the accumulation of products with limited shelf life.
- Source, qualify and manage suppliers of raw materials and packaging, negotiating pricing, terms and contracts, and monitoring supplier performance in terms of quality, service, reliability and cost.
- Work closely with Commercial, Marketing and Finance to align demand forecasts, product launches, production plans and inventory availability, and contribute to the Sales & Operations Planning (S&OP) process.
- Develop and implement supply risk mitigation and contingency plans to address shortages, production delays and distribution challenges.
- Standardize, improve and continuously develop end-to-end supply chain processes, identifying operational gaps and implementing corrective actions.
- Leverage ERP and WMS systems to strengthen operational control, reporting, data accuracy and decision-making, while driving productivity and cost efficiency.
- Ensure continuous product availability across the company's portfolio, balancing service levels, operating costs and working capital.
Requirements
- Bachelor’s degree in Supply Chain Management, Logistics, Pharmacy, Engineering or a related field; a Master’s degree is a plus.
- Minimum of 5 years of experience in Supply Chain, Procurement or Logistics, including at least 2 years in a managerial role.
- Proven experience within the Food Supplements, Pharmaceutical, OTC/Consumer Health, Cosmetics or FMCG sectors; experience with products subject to expiry dates is highly valued.
- Demonstrated experience in warehouse management and team leadership, as well as production planning, inventory management and end-to-end supply chain coordination.
- Experience managing contract manufacturers and international suppliers.
- Good knowledge of GMP, batch traceability, FEFO, inventory management and the pharmacy distribution channel.
- Experience with ERP and WMS systems; familiarity with SoftOne ERP and WMS implementation, optimization or integration is considered an advantage.
- Excellent negotiation, analytical, organizational and problem-solving skills.
- Proven ability to define, monitor and improve operational KPIs, processes and cost-efficiency.
- Proficiency in ERP systems and advanced Excel skills.
- Excellent command of the Greek and English languages, both written and spoken.
Benefits
- Annual Gross Compensation: Base Salary €49.000 - €63.000
- Performance-based bonus scheme
- Premium private medical insurance
- Company laptop and mobile phone