AR EDI / SBT Integration Specialist.

Accountabilities

• Develop, configure, maintain, and troubleshoot EDI transactions and integrations, supporting transaction types such as purchase orders (850), acknowledgments (855), advance ship notices (856), invoices (810), and functional acknowledgments (997/999), as applicable.

• Manage EDI maps, document standards, communication protocols, and partner-specific requirements.

• Monitor daily transaction processing to ensure accuracy, completeness, and timely delivery.

• Investigate and resolve rejected, failed, duplicated, or delayed transactions, while implementing automation and preventative measures to reduce recurring issues.

• Provide technical support to internal users and customers, and coordinate EDI testing, certification, and implementation with customers and vendors.

• Maintain and support integrations between SBT, business applications, databases, and external platforms.

• Troubleshoot data flows, interface failures, connectivity issues, and data mapping or transformation problems.

• Collaborate with Accounts Receivable, IT, Sales, Logistics, and other teams to identify and resolve data gaps and improve integration reliability.

• Work with the Accounts Receivable team to reconcile payments, clear accounts receivable for SBT and other sub-ledger accounts, and develop required AI solutions and automations.

• Support additional Accounts Receivable projects and coordinate integration enhancements, upgrades, patches, and system changes.

• Maintain technical documentation, process maps, mapping specifications, and troubleshooting procedures.

• Coordinate with external vendors and customers to resolve technical issues, and provide user support and training on EDI and SBT-related processes.

Requirements:

• Experience supporting EDI operations, SBT platforms, and integration capabilities.

• Familiarity with APIs and related integration technologies.

• Understanding of EDI transaction flows, document mapping, data transformation, and business requirements.

• Experience troubleshooting interfaces, data errors, and application connectivity issues.

• Familiarity with ERP systems, databases, APIs, file transfers, and integration workflows.

• Experience writing SQL database queries.

• Experience with Marc Systems magazine and book modules.

• Experience onboarding trading partners and coordinating EDI testing and certification.

• Strong Microsoft Excel skills.

• Excellent analytical and problem-solving abilities, with strong organizational skills and attention to detail.

• Clear communication and interpersonal skills, with the ability to work independently and collaborate effectively across multiple teams.

• Ability to manage competing priorities while maintaining accuracy and reliability.

Benefits:

• Remote work opportunity from anywhere in Canada.

• Full-time employment.

• Annual compensation of CAD $55,000–$65,000, with the final offer determined by qualifications, experience, role responsibilities, and location.

• Accommodation support throughout the hiring process for candidates with disabilities.

• Commitment to an inclusive, equitable, and barrier-free selection process and work environment.