To proactively deliver a deep, relationship-based Private Banking offering through value-adding client engagement, portfolio management and tailored financial solutions that enhance the client experience, deepen relationships and support sustainable profitability for the bank.
Key Responsibilities:
- Build and maintain strong relationships with Private Banking clients through proactive and value-adding engagement.
- Drive portfolio growth through retention, cross-selling, sales delivery and identifying new client opportunities.
- Understand client needs and recommend suitable banking, lending, wealth and digital solutions.
- Support quality credit applications, annual credit reviews and effective portfolio administration.
- Manage client queries, complaints, digital adoption, risk and compliance requirements in line with bank standards.
- Bachelor of Commerce, Advanced Diploma or equivalent NQF 7 or higher qualification in Finance, Business Commerce, Accounting or a related field.
- Qualification must be FAIS recognised or FAIS aligned.
- The incumbent must meet the Fit and Proper requirements.
Experience Required:
- 2 to 4 years’ experience, with exposure to affluent, private banking or relationship-managed clients.
- Experience in sales, service, relationship management, credit applications and financial solutioning within the financial services industry.
- Sound exposure to client portfolio management, including identifying client needs, recommending suitable banking solutions and supporting client retention.
- Experience in lending, credit processes, financial analysis and client reviews will be advantageous.
- Proven ability to identify sales opportunities and deliver value-adding solutions that support both the client and the bank.
Behavioural Competencies:
- Establishing Rapport and Understanding People
- Interacting with People and Articulating Information
- Conveying Self-Confidence and Convincing People
- Examining Information and Interpreting Data
- Making Decisions and Taking Action
- Seizing Opportunities and Pursuing Goals
Technical Competencies:
- Banking Process & Procedures
- Customer Understanding and Product Knowledge
- Financial Acumen
- Commercial Acumen
- Risk Identification
- Risk Reporting