United States [Remote]

Full time

Ballerine is the AI-native, agentic merchant risk and compliance platform for acquirers, PSPs, and banks. We power merchant underwriting, KYB/AML, ongoing monitoring, and financial crime management for payment companies worldwide. And we go beyond the platform: we help our customers transform their risk and compliance processes to be agentic, so they can save time and money, scale, and manage risk and compliance in a safer and more efficient way.

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Our customers operate in one of the most regulated corners of financial services. They don't just need software, they need it working inside their real workflows, policies, and constraints. That's why we're growing our forward-deployed engineering team.

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Risk and compliance teams at acquirers and PSPs are ready to put agentic AI to work.

The hard part is execution inside a regulated environment. As a Forward Deployed Engineer, you embed with our customers' risk, compliance, and operations teams and make deployments actually land: integrated with their core systems, aligned with their compliance policies, and delivering measurable outcomes their auditors and card schemes can live with.

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• Embed deeply with customers (underwriting, risk ops, and compliance teams) to understand their specific workflows, data, and constraints
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• Design and build integrations between Ballerine and customer systems: core processing, CRMs, case management, data providers
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• Configure and extend underwriting, monitoring, and screening workflows to match each customer's risk policy
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• Help customers redesign manual processes into agentic ones, with the right guardrails and human oversight
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• Take deployments from discovery through pilot to production, then keep improving them based on real usage
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• Work through real-world constraints: data residency, audit trails, model governance, scheme and regulator expectations
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• Feed what you learn in the field back into our various products and capabilities

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• A hands-on engineer (backend, full-stack, or solutions) who is happy owning outcomes, not just tickets
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• Comfortable with APIs, data flows, integrations, and ambiguity
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• A clear communicator who can sit across from a Chief Compliance Officer and an engineer in the same meeting
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• High-ownership, bias to action, energized by customer environments

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A strong advantage: background in the space we serve: financial services, payments, acquiring, risk, or compliance.

If you've worked at or with an acquirer, PSP, bank, or risk/compliance vendor, you'll feel at home here, and our customers will feel it too.

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We're growing this team on a rolling basis.

Send your CV or LinkedIn profile to [email protected] with the subject "Forward Deployed Engineer - US". We read every application and reach out when there's a fit.

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