Deployment Strategist - USA
United States [Remote]
Full time
Who we are
Ballerine is the AI-native, agentic merchant risk and compliance platform for acquirers, PSPs, and banks. We power merchant underwriting, KYB/AML, ongoing monitoring, and financial crime management for payment companies worldwide. And we go beyond the platform: we help our customers transform their risk and compliance processes to be agentic, so they can save time and money, scale, and manage risk and compliance in a safer and more efficient way.
Our customers operate in one of the most regulated corners of financial services. They don't just need software, they need it working inside their real workflows, policies, and constraints. That's why we're growing our forward-deployed engineering team.
We scan and interpret the entire digital footprint of a business - from websites and social media to hidden online mentions - revealing who they really are and whether they pose a risk.
Global financial institutions and payment providers rely on us to stop fraudsters running shell companies, selling counterfeit goods, or laundering money.
The Role
Payment companies know they need to modernize merchant risk and compliance. The gap is execution: translating "we want agentic underwriting and monitoring" into a scoped plan with success metrics, an integration path, and stakeholders aligned, from the compliance officer to the CTO. You own that gap.
What We Do?
What You'll Do
- Lead discovery with acquirers, PSPs, and banks to understand their specific underwriting and monitoring workflows, constraints, and success criteria
- Define scope, success metrics, and rollout plans for pilots and production deployments
- Shape how each customer's processes become agentic: which steps to automate, where humans stay in the loop, and how risk and compliance stay covered
- Translate customer needs into clear plans for our Forward Deployed Engineers and product team
- Coordinate across customer stakeholders (risk, compliance, operations, engineering) and keep everyone aligned on what's being built and why
- Track progress, manage risks, and remove blockers through to launch
- Measure outcomes after go-live (approval rates, time-to-onboard, false-positive reduction, compliance coverage) and drive expansion into new use cases
What You Bring
- Experience in deployment-focused, technical, or execution-oriented roles: solutions engineering, technical consulting, implementation, or forward-deployed teams
- You structure ambiguous problems into concrete plans, and you're comfortable with technical concepts: APIs, data flows, system integrations
- Strong stakeholder management, including senior risk and compliance stakeholders
- High ownership, clear communication, bias to action
A strong advantage: background in the space we serve: financial services, payments, acquiring, risk, or compliance.
If you've run implementations or programs at or for an acquirer, PSP, bank, or compliance vendor, that experience is exactly what this role is built on.
Why join us
We're growing this team on a rolling basis. Send your CV or LinkedIn profile to [email protected] with the subject "Deployment Strategist - US".
We read every application and reach out when there's a fit.
What We Offer
Platform
UnderwritingMonitoringOnboardingPartner oversightPolicy FitGoSignalScam & Fraud APIAgentic CommerceKYB & OwnershipTransaction analysisHigh Risk verticalsSolution
Mastercard MMSP Compliance
Locations
- 3101 Park Blvd, Palo Alto, CA 94306
- 22 Cross St, Singapore 048421
- Lincoln St 20, Tel Aviv-Jaffa, 6713412
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