Wolters Kluwer is seeking a hands-on Principal AI Solutions Engineer in our Architecture & Engineering Services (AES) Team to architect, build, and deploy enterprise-scale AI solutions on our next-generation AI platform. Working within our Engineering team and collaborating closely with customers, Cloud Operations, Security, Compliance, and business stakeholders, this principal engineer will drive AI-powered transformation initiatives across the enterprise. Our Principal AI Solutions Engineer will lead the development of intelligent, cloud-native, agentic AI solutions that operationalize decision-making and process automation across the organization. The role requires deep expertise in designing AI agents, composing orchestrations, engineering reusable skills, and building extensible plugins that solve complex business problems. Beyond architecting AI systems, this engineer will demonstrate thought leadership in translating business processes into AI-driven workflows and will play a key role in evolving our AI platform roadmap. Key Responsibilities: Translate business processes and operational workflows into AI use cases solved via agents, orchestrations, skills, and plugins on our platform Lead the design and delivery of end-to-end AI solutions that integrate process engineering principles with business logic Architect agentic systems that combine intent-driven decision-making, dynamic authorization, and controlled execution Accelerate AI adoption across the organization by democratizing access to AI capabilities, empowering business units and engineering teams to build, deploy, and operationalize intelligent workflows without deep AI expertise Mentor the engineering team in AI solution design patterns, governance frameworks, and best practices Shape the AI platform roadmap based on customer needs, operational requirements, and emerging patterns Collaborate with stakeholders to define AI governance, compliance, and risk controls for enterprise deployments Build and operationalize reusable, composable skills, orchestrations, and patterns that amplify team velocity and reduce time-to-value for downstream adopters This role demands an engineer who understands both the technical depth of AI systems and the business context they operate within—and who is committed to scaling AI impact across the enterprise. What YOU’ll have Required Qualifications & Mindset Core Motivation & Approach: Driven to transform enterprise operations through AI agents and intelligent automation Passionate about democratizing AI—making advanced capabilities accessible to business units and non-expert engineering teams Motivated by solving complex, real-world process problems with scalable, resilient solutions "Can-do" attitude; comfortable designing and shipping solutions under pressure and ambiguity Technical Foundation: Strong grasp of cloud platforms and hybrid environments; comfortable architecting for Azure, AWS, or GCP Deep understanding of distributed systems, microservices architecture, and cloud-native patterns Proven experience with high-level programming languages (Python preferred; Java/C# acceptable) Strong fundamentals: OS concepts, storage solutions, networking, and infrastructure principles AI/LLM & Agentic Systems: Proven track record building production LLM applications and agentic systems Deep expertise designing and orchestrating AI agents that make decisions, take actions, and execute workflows autonomously Proficiency in Python; strong experience with AI frameworks and SDKs (LangChain, LlamaIndex, OpenAI SDK, Anthropic SDK, or equivalent) Understanding of intent-driven decision-making, dynamic authorization models, and controlled execution patterns Experience building reusable, composable AI components (skills, orchestrations, plugins) that democratize AI across teams Process Engineering & Business Translation: Ability to translate business processes and operational workflows into AI-solvable use cases Skilled at decomposing complex workflows into orchestrations, skills, and plugins that work together Comfort with process automation platforms, workflow engines, and integration patterns Experience collaborating with business stakeholders to identify automation opportunities and design intelligent workflows API, Integration & Architecture: Expert in designing and consuming APIs; strong background with async patterns and event-driven architectures Experience designing scalable integration patterns that connect AI solutions to enterprise systems Comfortable with hybrid and multi-cloud integration challenges Testing, Quality & Governance: Strong background in testing AI/ML systems (unit, integration, evaluation); familiar with model benchmarking and validation frameworks Deep experience designing AI governance frameworks, policy enforcement layers, and risk classification models Skilled at building audit trails, compliance controls, and observability for regulated industries Committed to quality; driven to continuously improve solutions, processes, and platform capabilities Cloud & Data Architecture: Deep experience with Azure services (Azure OpenAI, Azure AI Services, Cosmos DB, Functions, Azure Cognitive Search) or equivalent on AWS/GCP Understanding of data pipelines, vector databases (Azure Cognitive Search), and knowledge graph construction Experience designing data governance and knowledge management for AI systems Collaboration & Leadership: Cross-functional mindset; comfortable working with business stakeholders, customers, security, and compliance teams Skilled at translating between business problems and technical solutions Mentoring mindset; driven to grow the engineering team's AI capabilities and design patterns Thought leadership in AI solution architecture, governance, and best practices Execution & Continuous Learning: Not afraid to prototype, test, and ship quickly; able to hack scalable solutions under pressure Strong problem-solving skills; driven to fix bugs and continuously improve existing solutions Comfortable with ambiguity and emerging AI patterns; eager to pioneer new approaches Resilience and "can-do" attitude toward technical challenges and organizational complexity RESPONSIBILITIES Organizational AI Maturity & Knowledge Transfer: Design and execute a strategic roadmap for scaling AI adoption across the enterprise—moving from pilots to production at scale Build organizational capability by creating reusable patterns, reference architectures, and best practices that multiply team velocity Mentor and upskill engineering teams in agentic systems, orchestrations, and AI solution design—transforming AI from specialist domain to accessible practice Establish AI solution maturity models that help business units and engineering teams assess readiness and accelerate time-to-value Democratize AI across the organization by building and training teams on composable skills, orchestrations, and plugins that abstract complexity Platform-Led Training & Education: Leverage the AI platform itself as a learning and experimentation environment—enabling teams to build, test, and deploy solutions in a safe, governed sandbox Design hands-on workshops, labs, and playbooks that guide teams from business problems to deployed AI solutions Create and maintain solution templates and reference implementations that serve as both learning tools and accelerators for new projects Document and evangelize emerging patterns, governance frameworks, and best practices across the organization Strategic Research & Technology Innovation: Research, propose, and implement emerging AI technologies and paradigms (agentic orchestration, safety patterns, cost optimization) that improve platform resilience, scalability, and economics Conduct POCs and evaluate new LLM models, frameworks, and cloud services (Azure OpenAI, newer models, optimization techniques) that advance platform capabilities Improve engineering velocity metrics, solution quality benchmarks, and AI governance maturity—quantifying the business impact of platform investments Solution Architecture & Governance: Produce engineering design artifacts, functional and design specifications that translate business workflows into agentic solutions Implement and advocate for AI safety patterns (output validation, escalation gates, controlled execution, rollback mechanisms) across all solutions Design AI governance frameworks aligned with NIST AI RMF and ISO/IEC 42001 for regulated industries (healthcare, financial services, legal tech) Ensure compliance with SOC 2, ISO 27001, HIPAA, and other regulatory requirements in all AI deployments Agentic Systems Development: Architect and deliver agentic orchestration systems (multi-agent systems, tool use, long-running workflows, intent-driven decision-making) Implement AI safety and governance patterns that enable responsible, auditable agent autonomy Optimize production LLM applications for cost and performance (prompt caching, model quantization, intelligent batching) Design solutions for regulated industries that meet stringent compliance and audit requirements Platform Evolution & Thought Leadership: Participate in strategic planning sessions to shape the AI platform roadmap based on emerging needs, customer feedback, and industry trends Identify and advocate for new processes, methodologies, and governance paradigms that make AI solutions more resilient, economical, and trustworthy Contribute to industry conversations on AI safety, governance, and responsible deployment—potentially through open-source contributions, research, or speaking engagements Pilot new technologies, validate cloud provider solutions, and propose innovations that strengthen platform capabilities and organizational AI maturity EXPERIENCE & SKILLS REQUIRED Organizational AI Maturity & Knowledge Transfer: Design and execute a strategic roadmap for scaling AI adoption across the enterprise—moving from pilots to production at scale Build organizational capability by creating reusable patterns, reference architectures, and best practices that multiply team velocity Mentor and upskill engineering teams in agentic systems, orchestrations, and AI solution design—transforming AI from specialist domain to accessible practice Establish AI solution maturity models that help business units and engineering teams assess readiness and accelerate time-to-value Democratize AI across the organization by building and training teams on composable skills, orchestrations, and plugins that abstract complexity Platform-Led Training & Education: Leverage the AI platform itself as a learning and experimentation environment—enabling teams to build, test, and deploy solutions in a safe, governed sandboxDesign hands-on workshops, labs, and playbooks that guide teams from business problem to deployed AI solutionsCreate and maintain solution templates and reference implementations that serve as both learning tools and accelerators for new projects Document and evangelize emerging patterns, governance frameworks, and best practices across the organization undefined Strategic Research & Technology Innovation: Research, propose, and implement emerging AI technologies and paradigms (agentic orchestration, safety patterns, cost optimization) that improve platform resilience, scalability, and economics Conduct POCs and evaluate new LLM models, frameworks, and cloud services (Azure OpenAI, newer models, optimization techniques) that advance platform capabilities Improve engineering velocity metrics, solution quality benchmarks, and AI governance maturity—quantifying the business impact of platform investments undefined Solution Architecture & Governance: Produce engineering design artifacts, functional and design specifications that translate business workflows into agentic solutions Implement and advocate for AI safety patterns (output validation, escalation gates, controlled execution, rollback mechanisms) across all solutionsDesign AI governance frameworks aligned with NIST AI RMF and ISO/IEC 42001 for regulated industries (healthcare, financial services, legal tech)Ensure compliance with SOC 2, ISO 27001, HIPAA, and other regulatory requirements in all AI deployments undefined Agentic Systems Development: Architect and deliver agentic orchestration systems (multi-agent systems, tool use, long-running workflows, intent-driven decision-making)Implement AI safety and governance patterns that enable responsible, auditable agent autonomy Optimize production LLM applications for cost and performance (prompt caching, model quantization, intelligent batching)Design solutions for regulated industries that meet stringent compliance and audit requirements undefined Platform Evolution & Thought Leadership: Participate in strategic planning sessions to shape the AI platform roadmap based on emerging needs, customer feedback, and industry trends Identify and advocate for new processes, methodologies, and governance paradigms that make AI solutions more resilient, economical, and trustworthy Contribute to industry conversations on AI safety, governance, and responsible deployment—potentially through open-source contributions, research, or speaking engagements Pilot new technologies, validate cloud provider solutions, and propose innovations that strengthen platform capabilities and organizational AI maturity EDUCATION: Bachelor's degree in Computer Science, Information Systems, or a related technical field (required) Master's degree in Computer Science, Engineering, Business Administration, or related field (strongly preferred) PhD in Computer Science, Machine Learning, or related discipline (a plus) Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $133,400.00 - $238,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

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