This is a technical role requiring prior experience in identity platforms and enterprise IAM processes. Work Location: Pune or Chennai (preferred). Shift Timings: 24x7 (rotation shifts) Key Responsibilities: · Respond to and resolve IAM incidents and service tickets within defined SLAs, following established processes and procedures. · Perform day-to-day tasks across IAM platforms such as Active Directory, Azure AD. · Troubleshoot issues related to SSO, MFA, Active Directory and Entra ID · Monitor security alerts and events from SIEM, EDR, IT infra monitoring tools and other security tools. · Process and troubleshoot user onboarding, offboarding, provisioning, de-provisioning, and access modification requests across enterprise systems, ensuring RBAC and least-privilege principles are followed. · Work closely with IT support teams and application owners to investigate access issues and enforce policy. · Correlate events across multiple security tools to establish initial context. Identify false positives and distinguish them from potential security incidents. · Perform basic investigation using logs, IP addresses, domains, URLs, hashes and user/account information. Investigate indicators such as: Suspicious logins, Phishing attempts etc. and take defined actions · Maintain accurate ticket documentation, ensure appropriate ticket updates and maintain SLAs. · Participate in shift handovers and maintain clear operational communication. · Escalate complex issues to Level 2/3 engineers in a timely manner Skills and Qualifications: Work Experience: Minimum 3 years of hand-on experience in IT security. Education: Bachelor’s degree in computer science or a related field. Required Skills: o Experience with IAM solutions such as Microsoft Azure AD, Authentication and MFA o Prior experience with both on-premises and cloud (Azure) environments o Understanding of SIEM concepts and security event analysis o Understanding of user lifecycle management, access control models, and directory services o Working knowledge of ITIL practices and experience with ServiceNow. Good to Have Skills: o Basic knowledge of EDR/XDR platforms such as CrowdStrike, Microsoft Defender, etc. o Experience with one or more SIEM platforms such as Microsoft Sentinel o Basic scripting/automation knowledge, preferably PowerShell or Python o Understanding of access certification and Segregation of Duties (SoD) Soft Skills: o Strong communication skills – Clearly communicate with team members, users, and other technical teams, both verbally and in writing. o Analytical & troubleshooting mindset – Ability to understand problems, ask the right questions, identify root causes, and follow structured troubleshooting steps. o Customer service orientation – Ability to handle user issues professionally and provide a positive support experience. o Time & priority management – Ability to manage multiple requests while meeting defined SLAs and prioritizing security-critical issues. o Team collaboration – Work effectively with team members and cross-functional teams o Adaptability & willingness to learn – Quickly learn new IAM/SOC tools, processes, applications, and technologies. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

IT Security Analyst.

more at wolterskluwer.com.

Field Sales Executive, Cloud Software Solution Sales Floater Remote

Technology Implementation Manager

Account Specialist with legal background | AI Workspace Libra

similar roles.

Physical & Facility Security Engineer

Senior Engineering Manager, Corporate Security

Security Engineer II, Security Platform

AI Security Engineer / Researcher (IR-558)

Project Lead - Cybersecurity (Future Opportunity, Clearance Required)

Staff Cyber Security Architect