Job Title Consumer Experience Research Lead (Digital) Job Description Job Title: Consumer Experience Research Lead (Digital) Philips Grooming & Beauty develops innovative consumer products and experiences across Shaving, OneBlade, Grooming and Beauty, including electric shavers, trimmers and Lumea IPL hair-removal devices. Digital applications, connected experiences and AI are becoming increasingly important in our product propositions. As Consumer Experience Research Lead – Digital, you will build and lead our growing Digital Consumer Research team in Bangalore, supporting research across Grooming & Beauty's digital and connected propositions. We are looking for a consumer-obsessed research leader with strong experience in consumer-product development, Digital/UX research and people leadership. You understand consumer needs, behaviours and experiences and know how to translate evidence-based insights into meaningful product innovations. You will lead and develop a team of researchers, shape the Digital Consumer Research strategy and roadmap, establish clear research priorities and act as a trusted partner to senior stakeholders across R&D, Product Management, Marketing and the G&B categories. Your Role: Consumer Research Excellence: Lead high-quality qualitative, quantitative and mixed-method research, translating consumer needs and behaviours into actionable product requirements and evidence-based decisions. People Leadership & Coaching: Lead, coach and develop a growing team of Consumer Researchers, including responsibility for team performance, individual development, feedback and effective resource allocation. Digital & Connected Product Research: Guide research across apps, digital experiences, AI-enabled features and connected consumer products, ensuring an integrated understanding of the physical and digital consumer journey. Research Strategy & Prioritization: Develop a proactive Digital Consumer Research roadmap, set clear priorities across G&B categories and balance consumer impact, business needs, research quality and available capacity. Stakeholder Management & Influence: Act as the primary Consumer Research partner for Digital R&D, Product, Design and Marketing. Challenge assumptions, influence senior stakeholders and ensure the consumer perspective is central to product decisions. Research Operations & Continuous Improvement: Ensure effective research planning, execution and reporting, establish consistent quality standards and improve research capabilities, processes and knowledge sharing. You're the right fit if: You have Bachelor's or Master's degree with 12–15+ years of relevant Consumer Research, UX Research or Product Research experience, preferably within a consumer-product R&D environment. You demonstrate a strong consumer-centric mindset, with concrete examples of translating consumer understanding and research evidence into product innovations and decisions. You have strong qualitative and quantitative research expertise, including the ability to select appropriate methodologies and interpret data critically. You bring proven Digital/UX research experience, ideally covering apps, connected products and integrated hardware–software experiences. You have direct people-management experience, including coaching, developing and managing the performance of researchers or comparable specialist teams. You demonstrate strong strategic thinking, prioritization and stakeholder-management skills, including the ability to challenge and influence senior business and R&D stakeholders. You have experience working closely with R&D, Engineering, Design and Product Development teams in an international environment. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here. #LI-PHILIN #DIW At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights

Consumer Experience Research Lead (Digital).

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