“Is your passion in retail—and driving results through people and clients?”
We are looking for a Retail Store Manager to lead our store at Brookfield Place. This role is built for a sales-driven leader who thrives on building client relationships, developing high-performing teams, and delivering measurable business results.
“Do you know how to turn customer interactions into long-term client relationships?”
The ideal candidate is a hands-on leader who leads from the floor, inspires a selling culture, and consistently drives revenue through team performance and client engagement.
CORE VALUES
Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN!
KEY RESPONSIBILITIES
Drive Sales & Client Engagement
- Lead from the front as the top sales driver and role model for clienteling excellence
- Build a client-first culture focused on relationship building, repeat business, and outreach
- Analyze sales performance and take immediate action to drive results and exceed targets
- Network within the local market to drive store traffic, brand awareness, and client acquisition
Develop a High-Performance Selling Team
- Recruit, train, and develop a team focused on selling behaviors and customer connection
- Coach in real-time on the sales floor to elevate conversion, units per transaction, and client experience
- Create accountability through clear expectations, feedback, and performance management
- Foster a competitive, energetic environment centered on winning as a team
Lead Operations with a Sales Mindset
- Ensure operational excellence supports the selling environment and client experience
- Partner with Assistant Manager on visual presentation to maximize product storytelling and sales
- Maintain strong inventory awareness and communicate trends impacting business performance
- Manage budgets, payroll, and expenses with a focus on profitability and growth
Champion Brand & Culture
- Lead through UNTUCKit’s core values while building an engaged, motivated, and client-focused team
- Promote continuous development through coaching, feedback, and partnership with leadership
- Adapt quickly to business needs while maintaining focus on sales priorities
Requirements
QUALIFICATIONS
- Proven experience as a retail manager with a strong sales track record
- Demonstrated ability to drive revenue through team performance and client engagement
- Strong leadership presence with the ability to inspire, coach, and hold teams accountable
- Excellent communication and interpersonal skills
- High level of business acumen with the ability to interpret sales data and act on it
- Experience with multi-channel POS systems and retail technology
- Flexible and adaptable in a fast-paced, results-driven environment
ADDITIONAL REQUIREMENTS
- Ability to work a full-time retail schedule (including weekends, evenings, and holidays)
- Comfortable working independently when needed
- Bachelor’s degree in business, Sales, or related field preferred
- Hours: 40 hours/week, 5 days a week
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off ( & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Casual working environment
- Wellness Resources
- Gym reimbursement/rewards program
- 50-75% employee discount
- Pay Range: $70,000 - $75,000 annual salary