Autonomous IT is here. The alert loop ends now. LEARN MORE
14-day access to the full LogicMonitor platform
One platform, one system for observability, intelligence, and action.
Agentic AIOps
Infrastructure Observability
Cloud Observability
Internet Performance Monitoring
Digital Experience Monitoring
Log Management
Meet Edwin AI
Turn fragmented cross-domain event noise into explainable, guided action.
AI Agent
Deploy specialized AI agents to handle investigation across the incident lifecycle.
Event Intelligence
Compress raw alert storms into high-fidelity, prioritized insights.
AI Automation
Execute governed, closed-loop remediation across automation playbooks.
ITOps Context Graph
Unify topology, telemetry, and changes into an AI-ready context layer.
MCP
Establish traceable, secure governance boundaries for AI tool integrations.
Manage, configure, and govern AI agents from one place.
Network Monitoring
Accelerate time to innocence with deep network path and device visibility.
Server Monitoring
Track server health, OS metrics, and resource utilization across environments.
Remote Monitoring
Monitor distributed endpoints, branch networks, and remote facility health.
VM Monitoring
Maximize hypervisor performance and streamline compute capacity planning.
SD-WAN Monitoring
Keep multi-site cloud networks connected with real-time edge visibility.
Database Monitoring
Pinpoint database query bottlenecks to keep business applications fast.
Configuration Monitoring
Minimize change failure rates by tracking device configuration drift.
Storage Monitoring
Track SAN/NAS arrays, IOPS bottlenecks, and storage capacity trends.
Container Monitoring
Automated, real-time visibility for Kubernetes and ephemeral microservices.
AWS Monitoring
Track AWS services, scaling, and costs alongside on-premises data.
Google Cloud Monitoring
Monitor native GCP infrastructure, compute, and serverless resources.
Azure Monitoring
Comprehensive visibility into Azure environments, gateways, and workloads.
AI Monitoring
Track LLM infrastructure, GPU utilization, and AI application stack health.
Oracle Cloud Monitoring
Track OCI native compute, enterprise databases, and cloud storage.
SaaS Monitoring
Validate availability and workforce productivity for critical SaaS apps.
Cloud Cost Optimization
Optimize cloud spend, maintain performance, and control budgets.
Real User Monitoring
Capture actual customer journeys and frontend performance in real time.
Synthetic Monitoring
Emulate user transactions and SaaS workflows to catch problems early.
Endpoint Monitoring
Diagnose remote workforce digital experience across devices and networks.
Website Monitoring
Protect revenue journeys with proactive synthetic checks and uptime tracking.
API Monitoring
Test endpoints and third-party API reliability for critical app integrations.
Application Performance Monitoring
Connect code execution and traces directly to infrastructure health.
DevOps Lifecycle Monitoring
Protect release velocity by validating dependencies during deployments.
Heartbeat Monitoring
Run endpoint checks to catch outages before users notice.
WebPageTest Web Performance
Test, compare, and optimize website speed, Core Web Vitals, and performance across real devices and global locations.
Proactively manage modern hybrid environments with predictive insights, intelligent automation, and full-stack observability.
Autonomous IT
Predictive, autonomous IT built
for resilience.
Automation
Eliminate operational toil with safe, policy-governed remediation workflows.
Modernization and Transformation
Accelerate complex technology transitions while protecting core enterprise resilience.
Cloud Migration
Maintain workload performance throughout migration.
Tool Consolidation
Reduce licensing costs and silos by replacing fragmented monitoring tools.
Cost Optimization
Lower your total cost-to-serve by finding cloud waste and underused resources.
Operational Efficiency
Maximize team capacity by reducing alert storms and shift-handoff friction.
Reduce MTTR
Shorten war-rooms by surfacing topology-aware probable cause in mins.
Network Reachability
Independently audit external BGP, ISP, and SaaS provider connectivity boundaries.
Edge Deployment Optimization
Monitor SLOs, compare providers, and validate cloud and edge delivery.
Web Performance Optimization
Maximize digital checkout conversions by tracking global frontend latency metrics.
Application Resilience
Safeguard business services against transaction failures and costly downtime.
Workforce Productivity
Troubleshoot remote hardware and network issues to protect productivity.
Live Internet Outages Map
Explore global application and SaaS outages from the last 24 hours with live data powered by Internet Sonar.
Check out our resource library for IT pros, featuring expert guides, strategies, and insights for smarter, AI-driven operations.
Resources
Upcoming Events
Platform Help
Why LogicMonitor?
Discover why leading IT teams trust us to unify hybrid observability and eliminate tool sprawl.
Our observability platform proactively delivers the insights and automation CIOs need to accelerate innovation.
Leadership
Meet the leaders building the future of observability and AI.
Our Customers
See the proof of how IT teams win with LogicMonitor.
Careers
Find job openings and learn about our employee benefits.
Newsroom
Stay current with our latest mentions, press releases, and events.
Professional Services, London, UK
Sr Project Manager
About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You’ll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn’s Best Places to Work for the seventh year in a row!
PS Project Management’s primary mission is to facilitate Professional Services customer engagements and ensure teams are able to implement or optimize the use of LogicMonitor on time, in scope, and within estimated budget.
The primary responsibilities of all Project Management team members are to:
-
Understand agreed scope of effort, customer’s goals, & success criteria and develop a project success plan accordingly
-
Establish project workflows and communication standards for project delivery team, including executive-level stakeholder reporting where required
-
Serve as facilitator for all aspects of project delivery and ensure alignment to scope and timeline
-
Track progress, proactively communicate risk where identified, and usher project to completion, ensuring PS is providing value both to the customer and to LogicMonitor
The Sr. Project Manager II facilitates coordination, scheduling and reporting of multiple large-scale PS implementation projects, including the team’s most complex custom scoped work, and contributes to or owns some internal or operational efforts as identified. This position works closely with Sales and Customer Success Management (CSM) teams to coordinate project delivery plans alongside PS Solutions Engineers.
Here’s a closer look at this key role:
-
Serve as a project leader and manage all aspects of most complex large and custom Professional Services projects or programs, including monitoring timeline, scheduling, scope, milestones, dependencies, resources, and budget through lifecycle
-
Successfully juggle multiple, simultaneous PS projects, including engagements with extensive timelines with multiple phases of deployments
-
Serve as internal and customer point-of-contact for assigned PS projects
-
Effectively translate technical requirements to clear project plans with phases, milestones, tasks, dependencies and anticipated level of effort
-
Develop and implement project schedules to meet agreed-to deadlines; facilitate coordination and scheduling of project working sessions
-
Maintain visibility of project status through regular reporting and communication, including communicating with Executive-level and Senior Leadership contacts internally and externally
-
Attend and engage in ongoing client meetings and working sessions
-
Consistently maintain up-to-date data fields, project notes, project timelines/dates and timesheets of all assigned PS projects
-
Anticipate, identify and highlight risks, issues, and roadblocks within projects; devise effective mitigation and escalation strategies to address appropriately
-
Ensure projects follow all company and departmental policies, procedures, and standards
-
Cultivate and maintain relationships with key customers and stakeholders
-
Participate in/Ownership of onboarding/training of new hires
-
Serve as a resource to others in the PMO / PS Team; assist others with complex problem solving
-
Proactively identify opportunities for process improvement; take ownership of implementing improvements
-
Contribute to or own internal initiatives
-
8+ years IT, project management, or consultation experience
-
Experience with working in a fast-paced, rapidly evolving environment
-
Expert proficiency with project management tools and methodology
-
Confluence / Mavenlink / Asana experience a plus
-
-
Communication / Stakeholder Management
-
Expert communication skills in-person, over email, over video conference, etc.
-
Communicates effectively at cross-functional and team levels; able to adapt communication style to the specific setting and audience
-
Extensive proficiency in communication and collaboration with technical contacts internally and externally
-
Confidence and expert ability to communicate effectively with Executive-level and Senior Leadership contacts internally and externally
-
-
Experience establishing & managing customer relationships; excellent customer relations skills
-
Ability to work both independently as well as with co-workers on team projects and initiatives
-
Expert level ability to solve nearly all project issues with limited help or escalation
-
Ability to assist others with complex problem solving
-
Responsive and proactive communication (Slack, Email, etc.)
-
Ability to multi-task and context switch on-the-fly
-
Certified Scrum Master (CSM) certification preferred
-
CAPM, PMP, and/or CSPO certifications a plus
Click here to read our International Applicant Privacy Notice.
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-LT1 #LI-REMOTE #LI-Hybrid #BI-Hybrid
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.