Job Title: UX (User Experience) Project Manager
Location: Greenwood Village, CO
Type: Direct Hire
Job Description: Company located in Greenwood Village has an immediate need for a Sr. Client Experience Listening Analyst (“Voice of the Customer”). The Sr. Client Experience Listening Analyst has responsibility for gathering feedback and insight across multiple channels throughout the Spectrum Enterprise client journey. This individual should be a passionate leader with commitment to delivering a best-in-class client experience through quality data gathering, analysis, reporting, and dash boarding that will provide relevant and actionable insight to various business partners throughout the organization. Someone with a strong UX background could be a likely candidate.
Required Skills:
1) Proven results in using data analytics/research and identifying insights
2) Ability to optimize programs against qualitative and quantitative objectives
3) Expertise in identifying key drivers of the customer experience
4) Expert level ability to discuss, develop and present research designs, analysis and findings to all levels of the organization
5) Strong analytical and cognitive skills
6) Proven expertise in change management and process improvement
Required Skills:
1) Proven results in using data analytics/research and identifying insights
2) Ability to optimize programs against qualitative and quantitative objectives
3) Expertise in identifying key drivers of the customer experience
4) Expert level ability to discuss, develop and present research designs, analysis and findings to all levels of the organization
5) Strong analytical and cognitive skills
6) Proven expertise in change management and process improvement
All your information will be kept confidential according to EEO guidelines. If your interested, send a copy of your resume at henriquez@quantixinc. com or reach me at 303-557-4014.