We are seeking a Medical Receptionist to join our healthcare team in Grosse Pointe Woods. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience for everyone who enters our facility.
- Greet patients warmly and provide outstanding customer service
- Manage patient scheduling and coordinate care from initial evaluation to discharge
- Answer phone calls promptly and professionally
- Perform data entry and maintain accurate electronic medical records
- Verify and update patients' personal and financial information
- Collect, post, and deposit patient payments
- Manage incoming and outgoing correspondence, including faxes and emails
- Maintain a clean and organized reception area
- Assist with various administrative tasks as needed
- Collaborate with medical staff to ensure smooth daily operations
- Uphold patient confidentiality and adhere to HIPAA regulations
- High school diploma or equivalent
- Minimum of 1 year experience in a medical front office setting
- Excellent verbal and written communication skills
- Strong customer service orientation
- Proficiency in Microsoft Office Suite, particularly Word and Excel
- Experience with medical software and electronic health records systems (preferred)
- Knowledge of medical terminology and HIPAA regulations
- Exceptional organizational and time management skills
- Ability to multitask effectively in a fast-paced environment
- Detail-oriented with a high level of accuracy in work
- Flexible availability to accommodate various shift schedules
- Team player with a positive attitude
- Professional appearance and demeanor
Company Perks:
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Family-friendly work environment
- Investment from a company that wants you to succeed and thrive