Position Summary:
The Clinical Research Patient Recruiter assists with the recruitment of potential subjects for enrolling studies, including pre-screening, calling, and networking with patients in accordance with the study protocol.
Key Responsibilities:
- Reviews and develops a comprehensive understanding of Rovia’s study protocols and inclusion/exclusion criteria such as diagnoses, medical terminology, and medication history.
- Conducts pre-screening of patient records to ensure correct placement within a study.
- Matches needs of potential subjects to current or upcoming research studies.
- Conducts outgoing recruitment phone calls, answers inbound patient calls, and schedules research appointments for potential subjects.
- Provides exemplary customer service to potential subjects.
- Enters and updates the status of all potential subjects in the Rovia database Clinical Conductor, including the outcome of any subjects scheduled but not screened.
- Updates potential subject medical histories and medications in Clinical Conductor with pertinent data gathered via medical record review and/or phone conversations.
- Tracks identified trends in patient acceptance or disapproval of clinical trial participation.
- Creates and schedules IRB-approved social media posts and mass emails relating to Rovia’s active research studies.
- Creates flyers, brochures, and other recruitment materials.
- May perform other job-related duties as requested.
Skills/Abilities:
- Excellent interpersonal and communication skills.
- Strong organizational skills.
- Proficient in the use of Microsoft Office.
- Fluent in written and spoken English, Spanish-speaking capabilities preferred.
- Experience with simple graphic design tools such as Canva.
- Ability to maintain confidentiality.
- Ability to develop rapport with patients over the phone.
- Proficient in using social media (Facebook, Instagram, X, etc.) for recruitment purposes.
Education/Experience:
- High school diploma required, bachelor's degree preferred.
- 1+ years of high-volume patient recruitment experience required.
About Us
At Rovia Clinical Research, we’re on a mission to bring innovative treatments to patients, improving the health and lives of our local patient communities. We believe in building a workplace where people feel supported, valued, and excited to grow their careers. Whether you’re just starting out or looking for a new path, you’ll be part of a team that truly works together and makes an impact. Our team is driven by our core values: People First, Humility, Integrity, One Team, and Results Accountability.