The Career Centre is expanding its professional talent network for Customer Service Representatives and Client Support professionals across Trinidad and Tobago and the Caribbean region.
This talent pool is designed to identify candidates for current and future customer service opportunities with our client organizations across industries including retail, financial services, telecommunications, hospitality, logistics, and corporate services.
Candidates with experience in customer interaction, client support, and service delivery are encouraged to submit their profiles.
Successful candidates may be considered for roles such as:
Customer Service Representative
Customer Support Officer
Client Services Representative
Call Centre Agent
Front Desk Customer Service Officer
Customer Relations Officer
Client Support Associate
Opportunities may range from entry-level customer service roles to experienced client support positions, depending on candidate experience and client requirements. Specific role responsibilities, qualifications, and experience requirements may vary depending on client and industry needs.
Areas of Administrative Experience
Candidates may have experience in areas such as:
Customer service and client interaction
Call centre operations
Complaint handling and service resolution
Front desk and reception services
Sales support and product guidance
Order processing and client account support
Customer relationship management systems
Minimum Qualifications
Candidates may possess a range of academic and professional qualifications, including those currently pursuing further studies such as:
Bachelor’s Degree in Business, Marketing, Management or related discipline
Diploma/Certificate in Business Administration, Customer Service, or related field
Customer service or client relations certifications
Other relevant professional training
CXC/CSEC passes including English and Mathematics
Successful candidates typically demonstrate:
Strong communication and interpersonal skills
Professional telephone and customer interaction etiquette
Ability to resolve customer concerns effectively
Strong problem-solving and listening skills
Ability to work in fast-paced service environments
Basic computer literacy and familiarity with office systems
We welcome candidates across various career stages, including:
Entry-level candidates seeking customer service roles
Customer service representatives with 1–3 years’ experience
Experienced client service professionals (4–7 years)
Senior customer relations professionals and supervisors