General Summary of Position
The Scheduler is a liaison between the customer and the sub-contractors and is responsible for coordinating all sub-contractor activities to complete each phase of construction. Sets schedule/construction timeline on all jobs. Ensure all work orders and necessary paperwork are delivered to each sub-contractor. Resolves any conflicts in scheduling; corrects any miscommunications and maintains relationships with contractors to ensure production can move forward.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Interact with customers via phone and email regarding project progress, respond to questions, and resolve scheduling-related issues
- Coordinate with the Project Manager to maintain and advance the production schedule
- Communicate with subcontractors to define the construction schedule and maintain working relationships that promote quality workmanship and scheduling efficiency
- Plan project schedules and reorganize as needed based on workflow, project conditions, and vendor availability
- Prepare and distribute work orders to subcontractors and vendors; maintain construction files and update notes within project records
- Produce and maintain accurate construction documentation, including contract addendums, revised plans, incident reports, and material selections
- Copy permits and all project-related paperwork to ensure complete and accurate job files; complete incident reports and maintain in-office tracking spreadsheets
- Other duties as assigned
QUALIFICATIONS – Knowledge, Skills & Abilities
Education | High School Diploma or GED Required; Associate degree preferred |
Licenses/Certifications | N/A |
Years of Experience | 1-3 Years in home improvement/builder industry required |
Required Skills & Abilities | Exceptional customer service, organizational, and time management skills
Strong proficiency in Microsoft Office Suite
Ability to make decisions related to scheduling
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Travel Requirements | N/A |
Other Requirements |
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PHYSICAL REQUIREMENTS
- Primarily sedentary work performed in an office environment
- Ability to communicate promptly and clearly via phone and computer
ACKNOWLEDGEMENT
Position duties and expectations change over time. This job description is not intended to be an all-inclusive, exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time. The employee may perform other related duties assigned to meet the ongoing needs of the Company. If there is ever a time that you are unsure what is expected of you, you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task, ask your manager before performing.
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About Anthony & Sylvan
Looking to build something that lasts—literally? At Anthony & Sylvan Pools, your skills create real impact. For nearly 80 years, we’ve been turning backyard dreams into reality as the nation’s largest and most recognizable name in swimming pools. Founded in 1946, we design and build quality inground pools across the U.S., while also offering renovations, modernizations, and ongoing maintenance services. We’re growing fast and seeking candidates who take pride in craftsmanship, value teamwork and safety, and are ready to grow with us. Learn more at anthonysylvan.com.
About the Role
As a Scheduler, you’ll play a pivotal role in bringing our projects to life—serving as the key connection between our customers and trusted subcontractor partners. You’ll own the construction timeline from start to finish, coordinating schedules, aligning resources, and keeping every phase of the build moving forward smoothly. This role is perfect for someone who thrives on organization, problem-solving, and relationship-building, and who takes pride in turning complex moving parts into a well-executed plan. Your ability to anticipate challenges, resolve scheduling conflicts, and communicate clearly will directly impact the success of each project and the experience of everyone involved.