Senior Business Systems Analyst, Content Supply Chain & AI (Pharma Commercial)
Location: Hybrid, San Francisco Bay Area
Type: Contract, project-based
Industry: Pharma / Life Sciences
About the role
Our client, a global pharmaceutical company, is looking for a senior BSA to support its commercial content platforms and the move toward AI-assisted content production. You’ll sit between the business, external system integrators, and AI/ML developers, turning business needs into clear functional and technical requirements.
What you’ll do
Own functional requirements for the content supply chain: modular content, derivative and de novo content creation, assembly, and composition workflows
Act as the first point of contact for product questions, feature requests, and troubleshooting
Coordinate delivery with system integrators and make sure builds match functional designs and user stories
Track milestones, delivery risks, and cross-workstream dependencies through to release
Support implementation and enhancement of Adobe Express, Creative Cloud, and content assembly platforms
Document how AI agents source data from workflow tools, generate draft content, pull metadata from DAM, and pass content to downstream systems via API
Work with AI/ML developers to define how the orchestration layer connects to existing and legacy systems
Recommend scalable, governed content processes and operating models
What we’re looking for
Experience in business or systems analysis on enterprise marketing content platforms, ideally in pharma or another regulated environment
Working knowledge of the Adobe content stack (Workfront, Experience Manager/Assets, Express, Firefly) and/or Veeva Vault PromoMats
Understanding of how marketing content moves through an enterprise tech stack (workflow tools, DAM, production and journey tools such as AJO)
Comfort with API-based integrations and enterprise architecture
Exposure to generative AI in content workflows, including guardrails and compliance
Track record of working with external vendors and delivery teams
Compensation: Competitive, to be discussed individually.
To apply: send your resume, and we’ll set up a short call.