We provide meaningful careers that connect people with purpose. We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Netcare invites you to be part of our journey. The incumbent will be responsible for the co-ordination of all secretarial and administration work in the ward. The Ward Administrator is also responsible for receiving all new patients, visitors, and doctors in the ward and to make them feel welcome. assisting in maintaining stock levels in the ward and should work closely with the allocated stock controller. assist the ward staff and the Unit Manager with assigned duties. KEY WORK OUTPUT AND ACCOUNTABILITIES CONSISTENCY OF CARE Telephone Etiquette Answers the telephone in a friendly and professional manner. Takes messages for staff, patients and doctors. Bed Bookings Document bookings from the Bed Booking Clerks and allocate beds to new patients in the ward. Admit the patient into the ward. Ensure all new admissions are on the patients name board with the time and date of theatre. Update patient board when patient arrives Admissions Welcome the patient. Accompany the patient to his/her room Ensure the patient receives a ward information form. Place patient stickers in the Ward Admission Register. Clinical work station must be accurate-check that the patient is in the correct room and bed. Correlate SAP, CareON and IMT( Correct patient in correct bed) Transfers Ensure suitable arrangements are made with the ward that patient is being transferred to or from. Ensure the transfer form has been completed by the relevant nurse and filed in the patients file- (Non-CareON hospitals) Obtain a bed number and unit and hospital for any interfaculty transfer Inform and confirm the relevant nursing staff about the transfer arrangement. Ensure that Transfer process has been completed on CareON by the relevant nursing staff. Ensure the doctor and the patients families are informed of the transfer. Ensure ward transfer are done timeously on SAP. Discharges Inform the patients’ family of discharge when requested. Ensure the patient is discharged timeously on SAP. Ensure that discharge process has been completed on CareON by the relevant nursing staff. Ensure discharge files are accurately completed and sent to billings. Assist Nursing Staff to make follow up appointments for the discharged patient. Ward Staff Administration Assist with staff shift planning in the ward if required. Schedule nursing staff hours on Kronos system. Assist with editing of time cards on Kronos. Ensure that the nursing staff are informed of new memorandums distributed by the business. Update internal communication book and unit specific digital group. Transcribe off duties to staff allocation book. Take minutes of staff meetings. Stock Control Assist the Unit manager with stock related issues. Capture manual charge sheets when required. Assist with management of stock in the absence of a Stock Controller. Work closely with the allocated stock controller to ensure optimum stock levels. Ensure stock levels are at the required levels (stationery and ward stock). Assist the Unit manager with stock related issues by: Clearing of error logs; generating and reviewing the MC.9 report and promptly alerting the Unit Manager to any discrepancies; verifying physical stock against what is received (delivered); facilitating inter ward transfers (borrowed stock); conducting scheduled cycle counts and full stock counts; following up with Pharmacy regarding stock on back order; assisting the Unit Manager with reviewing and updating Minimum Replenishment Parameters (MRP) to maintain optimal stock levels. General Tasks Maintain excellent customer care with all ward stakeholders. Capture required data onto SAP. Ensure patient name board is kept updated. Do daily hospitality rounds in unit. Do daily FAD rounds in unit and provide feedback to Unit Manager. Check that all TVs and bells are in working order and provide feedback to Unit Manger Ensure the delivery of flowers to patients. Complete job cards. Log job cards timeously and follow up on completion. Ensure that the nurse’s station & ward reception area is neat and tidy at all times. Ensure CareON charging station is clean and assist the UM/Shift leader with the control of the IPADS Ensure that patient statistics are captured. Update IMT daily - IMT-Merge patient information, Load devices, Stop devices, Check and load CRE and MRSA info Care ON-Update patient information SharePoint-Update death register Assist with linen control. TRANSFORMATION OF OUR SOCIETY Personal and professional development Assume responsibility for own personal and professional development. Keep up to date with Netcare’s evolving policies and procedures. SKILLS PROFILE EDUCATION Essential Grade 12 or equivalent NQF Level 4 Qualification. Preferred Business Administration and / or Secretarial Qualification. WORK EXPERIENCE Essential 2-3 years’ experience in administration position. Stock experience KNOWLEDGE Essential Computer literate. Preferred Knowledge of SAP IS-H is advantageous. PHYSICAL REQUIREMENTS In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation. NETCARE VALUES AND BEHAVIOURS Netcare Values At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence. At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our healthcare partners in everything that we do. We care about the truth in all our actions. We listen with empathy and respond with acts of compassion in all interactions with our patients and their families. The Netcare Way Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold: Respect - I always greet everyone to show my respect. Identity - I always wear my name badge to show my identity. Dignity - I always treat others with consideration and humility to uphold dignity Care - I always act in the best interest of Netcare and others to show I care Compassion - I always listen with empathy and respond with kind action to show my compassion Appreciation - I always say thank you to show my appreciation. Diversity- I always embrace diversity to strengthen inclusivity and belonging. Join the team committed to providing the best and safest health and care. We provide meaningful careers that connect people with purpose. We attract highly skilled, engaged, and performing employees who are passionate about providing quality health and care. By joining Netcare, you will feel a great sense of inclusion and belonging as part of a family that cares about your growth and wellbeing. You will work with the best-in-class technology with high standards of health and safety. We offer competitive remuneration and benefits that are benchmarked against the best market trends. You will enjoy a fulfilling career working in a high performance, values driven organisational culture that values diversity. The Netcare Group offers a wide spectrum of career opportunities within various disciplines including nursing, emergency medical services, pharmaceutical services, information technology, human resources, finance and administration, procurement, technical and maintenance and marketing. Our recruitment process typically follows the following steps: Should you be shortlisted for the position, you will be contacted by the relevant HR Department to arrange an interview. Our selection process may further include employee risk assessments which includes employment references, credit, criminal and qualification checks. Should your application be successful, our human resources department will provide you with a formal letter of appointment and will contact you with information to facilitate your onboarding process. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within 30 days of the closing date of this advert, should consider their application as unsuccessful. Our story begins with our values and our behaviours. We are motivated by a belief in the sanctity of human life. We see it as a privilege to serve South Africans in their time of greatest need and vulnerability. To this end, we constantly explore new ways to blend compassion with cutting edge capabilities. But while much has been said about our world class facilities, our global benchmarks and clinical best practice, our greatest strength is our people. People who care for other people. Our Netcare people At Netcare, our people are the heartbeat of our organisation. We strive to grow with talented, compassionate people. Our people come from diverse backgrounds and cultures, and are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Our values and behaviours reflect our belief in human dignity, and guide how we treat each other.

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