Make a difference everyday Join HammondCare and help improve quality of life for older Australians in need. As a not-for-profit, Christian organisation, we provide expert aged care, home care, dementia care and palliative care. Mission-led, we build passionate teams who support older people through life’s most difficult circumstances. With over 90 years of experience, we’re known for our relationship-based approach. Whether it’s in our homes, hospitals or the community, we bring skill, empathy and innovation to every moment of care. It’s not just care. It’s HammondCare. About the role We're looking for an experienced and passionate Care Operations Manager to lead high-performing teams, build leadership capability and ensure the delivery of exceptional care services across a large regional portfolio. This is a senior leadership opportunity for a people-focused operational leader who thrives on developing others, driving performance and creating a culture where teams can do their best work every day. Working closely with Care Team Leads, you will lead a geographically dispersed workforce, ensuring clients receive safe, consistent and high-quality care while fostering workforce engagement, accountability and service excellence. About You You're a proven operational leader with a passion for developing people and leading large-scale teams. You'll bring: Extensive experience leading leaders within a frontline service delivery, healthcare, aged care, community services or similarly complex operational environment. Demonstrated success managing large, geographically dispersed teams through others. Strong coaching and mentoring capability, with a track record of developing future leaders. The ability to inspire, influence and create a culture of accountability, engagement and high performance. Strong commercial and operational acumen, including experience improving productivity, workforce outcomes and service quality. Exceptional communication, stakeholder management and problem-solving skills. Experience operating within regulated environments with a strong understanding of governance, risk and compliance requirements. Exposure to workforce management and service delivery systems. Relevant tertiary qualifications in health, business, operations or a related discipline. What we can offer you We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:  NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free) Additional leave purchase options and 14 weeks paid parental leave (prorated part-time) Flexible working options, including hybrid arrangements Discounts on everyday products and services Discounted healthcare memberships - access to network of fitness centres and pools for employees and families Free access to independent counselling support for employees and families Health & Wellbeing programmes Reward & Recognition programmes Referral bonuses Career and professional development opportunities Ready to Make a Difference? If you are ready to make a difference with HammondCare, Apply Now! All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checks. HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.  Make a difference every day to the lives of older Australians in need by joining the team at HammondCare. We provide expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation, led by our not-for-profit, Christian foundations and backed by research and clinical expertise. We’ve been caring for people for over 90 years, recruiting and developing passionate team members who can support older people through some of life’s most difficult circumstances. Whether it’s in our innovative residences, our hospitals, or at home, from the most complex situations to just offering a little help, we bring the same skill, experience and compassion to all we do. It's not just care, it's HammondCare. We recognise and celebrate individuals who go above and beyond in their work. Our Mission in Action Awards honour outstanding contributions, while our Service Awards acknowledge the dedication of employees who have been with us for many years. Frontline team members benefit from training in our industry-leading care model, as well as specialised courses in dementia and palliative care. We also offer generous scholarships for higher education, along with programs designed to develop leadership and management skills. Plus, enjoy a $1,000 bonus for successful employee referrals. As a registered charity, we offer salary packaging that allows you to have up to $15,900 of your income tax free, along with the ability to spend up to $2,650 on accommodation, meals, and entertainment, all tax free. Pay less tax on your income and increase your take-home pay with these fantastic benefits! Enhance your wellbeing with Fitness Passport, offering discounted access for you and your family to local gyms, pools, and fitness centres. When you need additional support, our Employee Assistance Program provides free, confidential counselling sessions, ensuring you have the resources to thrive.

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