The Cybersecurity Training & Awareness Administrator is responsible for managing and optimizing the organization’s security awareness platform (e.g., KnowBe4 or similar). This role oversees the end-to-end administration of cybersecurity training initiatives, ensuring effective delivery, user engagement, and compliance across the organization. This role will also heavily partner with the cybersecurity governance analyst to assist in audit/assessment compliance items and fulfillment of actions items.
Key Responsibilities
- Administer and manage the cybersecurity training and awareness platform (e.g., KnowBe4 or similar)
- Coordinate and distribute cybersecurity awareness campaigns across the organization
- Track participation and completion metrics to ensure compliance with organizational and regulatory requirements
- Design and execute phishing simulation campaigns to assess and improve employee security awareness
- Partner with cross-functional teams, including Privacy and other business units, to support the rollout of required training programs
- Serve as the primary point of contact for troubleshooting platform-related issues
- Provide user support and resolve technical challenges to ensure a seamless training experience
Preferred Qualifications
- Bachelor’s degree in Cybersecurity, IT Management, CS, Privacy & Ethics or a related field.
- 2+ years of experience in cybersecurity governance, risk, compliance, or audit support.
- Working knowledge of cybersecurity frameworks and regulations such as NIST CSF 2.0, SOX, CCPA, PII, HSP, or similar standards.
- Strong understanding of security controls, including how controls are designed, implemented, and evidenced.
- Experience creating or managing audit artifacts, compliance documentation, and control narratives.
- Familiarity with governance and audit management tools such as AuditBoard (or comparable platforms).
- Excellent written and verbal communication skills, with the ability to explain complex requirements clearly and confidently.
- Strong organizational and project management skills, with the ability to manage multiple workstreams simultaneously.
- Proven ability to influence and drive cross-functional teams to meet compliance and audit requirements.
Preferred Skills:
- Hands on experience with Knowbe4, Fableai, or any similar cybersec training tools.
- Experience working directly with external auditors.
- Exposure to privacy-related compliance efforts involving PII and data protection requirements.
- Experience presenting audit or compliance status to senior leadership.
Shift Timing:
• Work hours may vary, and the position may require availability during off-business hours as dictated by project needs, system changes, or security events.
Qualifications
What We’re Looking For:
- Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.
Videos to watch:
The Culture at Mattel
Corporate Philanthropy