Under the direction of the General Manager, the Senior Manager is accountable for the day to day operations of the venue including staffing, cost controls, staff training, budgeting and active floor management during events.
The day to day:
- Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future
- Regularly monitors and achieves the O&B points of technical service and points of details
- Builds and maintains relationships with guests, team members and senior management alike
- Follows bar, beverage and wine control procedures exactly
- Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
- Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue
- Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching
- Uses conflict/resolution and problem solving skills
- Assists with the tracking of sales, invoicing, and managing inventory
- Conduct briefings with event service staff prior to each function
- Schedules event staff to properly service events/functions
- Ensure accuracy and timeliness of payroll records
- Strive for maximum efficiency and continual improvement of staff productivity
- Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
- Ensure facility is well maintained, repaired and spotless at all times
- Work with Marketing to design and implement a strategy to attract new business
- Build relationships with vendors and suppliers
- Additional duties as assigned or required
- Minimum 2-3 years’ experience managing a variety of events (inclusive of small, large and high profile functions)
- Post-secondary diploma/degree in Business or Hospitality
- WSET Intermediate Wine Certificate or comparable an asset
- Must possess superior verbal and written communication skills
- Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
- Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook
- Strong business acumen
- Team player
- Legally eligible to work in Canada
This is a current vacancy
Salary : 60K + gratuities (average 20k per year)
AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.
Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.
Equity, Diversity & Inclusion
We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.