- Manage corporate account applications, openings, and amendments within agreed SLAs and risk controls
- Handle insurance account setups, ensuring proper configuration of Policy Holder, EAM, and Operators
- Maintain accurate documentation and audit trails as per existing procedures
- Review and update departmental procedures in line with internal policies and regulatory changes
- Identify process improvements and support bank initiatives to achieve strategic objectives
- Handle customer queries and assist with audit-related activities
- Identify and report risk events through appropriate channels
- Strong understanding of back office operations in regulated banks, including AML/ATF requirements, EU Regulation, and banking privacy and data protection legislation
- Excellent verbal and written English; French and German considered an advantage
- Strong accuracy, attention to detail, and analytical skills
- Organisational skills with a flexible approach to work routines
- Self-motivated team player with strong communication skills
- A chance to work in a high-performing team in a collaborative environment.
- A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more
- A great work environment in our offices located at Luxembourg’s Kirchberg financial district.
- Complementary fruit, tea and coffee
- Opportunities to develop your knowledge of financial products and markets including equities, funds, derivatives, cryptocurrencies and more