Oaks Mackay Rivermarque Hotel are looking for an enthusiastic and service-driven Restaurant Manager to join our team on a full-time basis.
This role is essential in overseeing the day-to-day operations of the restaurant and bar, ensuring exceptional guest experiences, efficient service, and the development of the Food & Beverage team. The successful candidate will predominantly work evening shifts and must be available to work weekends as required.
Key Responsibilities Include:
- Oversee and ensure smooth, efficient, and professional daily operations of the restaurant & bar.
- Develop and maintain a strong understanding of the property’s food and beverage offerings to promote to guests.
- Collaborate with the kitchen team during service periods to ensure quality service, presentation, and guest satisfaction.
- Supervise, coach, and train Food & Beverage Attendants, fostering a high-performing team.
- Manage staff rostering, workflow, and service standards to ensure operational efficiency.
- Monitor and maintain compliance with RSA, hygiene, and workplace health & safety standards.
- Assist with stock control, ordering, and reporting as required.
- Drive guest satisfaction, service excellence, and continuous improvement initiatives.
Expected Hours: Full time, 38 hours per week
Location: Minor Hotels Australasia, Oaks Mackay Rivermarque Hotel, 55/63 River St, Mackay QLD 4740
Salary: $79,521.25 to $83,000 (excluding super)
Approved Sponsor: Minor Hotels Australasia Limited (previously known as Oaks Hotels & Resorts Limited)
Successful candidates will have:
- 12+ months supervisory or managerial experience in a similar role.
- 3+ years’ experience working in a restaurant or hotel environment.
- Solid understanding of alcohol service (preferred but not essential).
- Excellent written and verbal communication skills.
- Exceptional customer service skills with a positive and professional attitude.
- High level of self-motivation, confidence, and leadership capability.
- Diploma in Hospitality Management or similar qualification (preferred but not essential).
- Availability to work evenings, weekends, and public holidays as required.
If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
What We Offer:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.