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Job Title: AI Workflow Automation Manager
Location: Remote
Time Zone: US Time Zones (EST–PST)
Role Overview
The AI Workflow Automation Manager leads the design and execution of intelligent workflows that power our clients’ marketing operations. This role blends hands-on technical implementation with client collaboration, translating business requirements into scalable AI-driven automation. You will manage complex workflow builds, support integrations, and help establish implementation standards across the customer base.
Key Responsibilities
Lead the design and execution of complex client workflow implementations on our AI platform
Develop and maintain Python automation scripts and SQL data workflows supporting integrations and reporting
Troubleshoot and resolve advanced technical issues, often rebuilding environments to diagnose problems
Collaborate with client marketing and operations teams to map existing processes and design automated alternatives
Define implementation standards and document repeatable playbooks for scalable delivery
Act as a senior technical escalation point for complex client implementations
Required Qualifications
Strong hands-on experience with Python and SQL for automation, integration, and data workflow development
Experience in a technical role involving workflow automation, systems integration, or marketing operations
Experience in customer-facing technical roles such as Solutions Engineer, Implementation Manager, or Technical CSM
Ability to translate operational needs into scalable automation solutions
Prior remote work experience is required. Candidates must be fluent in remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or similar platforms, and should ideally have worked with US or UK-based companies. Applications without this experience will not be considered.
Preferred Qualifications
Experience implementing automation at scale within enterprise SaaS or martech platforms
Familiarity with LLM platforms, AI agents, or prompt engineering
Startup or entrepreneurial experience building products, tools, or internal systems
Tools & Technology
Python
SQL
Workflow automation platforms
AI and LLM-based tooling
Remote collaboration tools (Slack, Zoom, Google Workspace, Asana)
Please NOTE
It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
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