Office - Maricopa County, United States of America
Data Exchange Coordinator.
STChealth is looking for a strong individual to fill the position of Data Exchange Coordinator. In this position, you will be working to connect health care providers, pharmacies and clinics to STChealth's Provider Access Network - the nation's leading immunization intelligence network. Your work will enable a variety of clients to easily connect to immunization registries across all 50 states, and you will play a key role in building intelligent solutions for a healthier future - for you, your family and for communities all around the world. Responsibilities: · Facilitate the electronic data exchange between public and private client electronic health record (EHR) systems to state immunization information systems (IIS) · Manage client relationships during the onboarding process, including running periodic client calls and addressing support questions via email and phone · Configuring interfaces for new Pharmacy and Healthcare locations · Initial data quality testing and validation of vaccine messaging. · Maintain detailed documentation of processes. · Establish and maintain strong relationships with state IIS staff. · Contribute to client education. · Provide high level customer service. · Address questions and concerns from clients and provide frequent updates · Troubleshoot and resolve interface connectivity/technical issues. · Work closely with the Data Network Integration Analysts to ensure client satisfaction and process efficiency. · Utilize and create documents/deliverables necessary for providing exceptional services and ensuring clear communication. Required Skills, Experience and Knowledge: · Experience working in a team-oriented environment. · Ability to show initiative and utilize critical thinking skills to make important decisions · Ability to manage multiple clients and projects/tasks simultaneously. · Commitment to excellent customer service. · Ability to collaborate with an engaged priority driven team. · Minimum typing speed of 50 WPM with excellent spelling and grammar · Excellent written and spoken English language communication skills · Meets and maintains HIPAA regulations regarding Protected Health Information · Adapts to and incorporates the latest technology into daily processes to achieve maximum efficiency. What we offer: Plenty of opportunities to grow your career Comprehensive medical, dental, and vision benefits 3 weeks of vacation plus 5 personal days to recharge Employee stock ownership and RRSP program A chance to give back through community involvement Flexible work arrangements to suit your lifestyle At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities. Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at [email protected]. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status. Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.