Business Association Manager
Seattle, WA - hybrid
Starting at $93,000/year DOE
The Role
As a Community Association Manager (internally, Business Association Manager), you will run the full business operations of a portfolio of around 6 HOA and condominium associations. You’ll serve as the primary advisor to each Board and its committees, owning daily operations, financial and risk management, vendor oversight and property upkeep in line with community association industry standards.
What You’ll Do
- Manage operations, maintenance, administration and capital improvements across an assigned portfolio of associations
- Conduct routine property inspections of grounds, facilities and equipment and schedule needed repairs and preventive maintenance
- Prepare monthly financial and budget-to-actual reports and build annual operating budgets with the Board and committees
- Oversee assessment collections, insurance premiums, taxes and operating expense payments
- Engage and coordinate tax accountants, auditors and reserve study professionals
- Develop bid specifications, solicit and qualify vendors, and recommend and manage contracts for insurance, utilities, maintenance and repairs
- Attend Board meetings [including evenings], advise on governance and policy, and implement Board decisions
- Investigate and resolve owner complaints and rule violations, and manage the association safety and emergency operations program
- Direct and evaluate on-site staff and contract personnel
What We’re Looking For (Required)
- 2+ years of HOA, condominium or community association management experience
- Experience preparing annual budgets and monthly financial or variance reports
- Experience advising or presenting to a Board of Directors
- Vendor management, bid solicitation and contract coordination experience
- Knowledge of association governing documents, rules enforcement and violation processes
- Proficiency with Microsoft Office (Excel, Word, Outlook) [and association management software]
- High school diploma or GED
Nice to Have
- CMCA, AMS or PCAM designation
- Experience with reserve studies, audits and capital project planning
- Experience managing a multi-association portfolio
Location
Seattle, WA. Hybrid, up to 3 remote days per week after the initial training period.
Compensation & Benefits
- Base salary starting at $93,000 per year based on experience, plus monthly incentive bonus
- 100% employer-paid medical, dental and vision premiums for employee
- Health Reimbursement Arrangement
- 401(k) with company match
- Paid time off and holidays
- Education reimbursement
- Voluntary disability and life insurance