At NationsBenefits, we are committed to helping health plan members achieve a better quality of life through supplemental benefit solutions. We are also passionate about supporting the goals of our associates and helping them do their best work. Together, we can make a meaningful and measurable difference in the lives of millions. That’s something we can all be proud of.
It all begins with how we care about the people we serve. Since 2015, our mission has guided our principles toward delivering solutions for a rapidly changing industry. Compassionate Care is at the center of all we do, and it unites us to foster an environment where everyone is empowered, inspired, and equipped for success.
We offer a fulfilling work environment that attracts top talent and encourages all associates to do their part in delivering premier service to internal and external customers alike. It’s how we’re transforming the healthcare industry for the better. We provide career advancement opportunities within the organization with multiple locations in Florida, California, Pennsylvania, Tennessee, Texas, Utah, and India.
You might also like to know that NationsBenefits is also recognized as one of the fastest-growing companies in America. We’re proud of how far we’ve come, and a career with us also gives you growth opportunities.
Position Summary:
The Food Safety and Quality Manager is responsible for leading and maintaining food safety and quality systems in a Ready-to-Eat (RTE) food manufacturing operation regulated by FDA FSMA, USDA, FDA Seafood HACCP, and SQF requirements. This role ensures regulatory compliance, the integrity of GFSI certification, and a strong food safety culture while directly supervising, scheduling, and training Food Safety Monitors. This role is the backup SQF Practitioner.
Key Responsibilities:
Food Safety & Regulatory Compliance:
- Ensure compliance with FDA FSMA (21 CFR 117), USDA/FSIS regulations, FDA Seafood HACCP (21 CFR 123), and SQF Code requirements.
- Develop, implement, maintain, and verify Food Safety Plans, including hazard analysis, preventive controls, CCPs, monitoring, and corrective actions.
- Support during all audits and inspections, including but not limited to regulatory, customer, and SQF Certifications.
- Manage allergen control programs and RTE environmental pathogen programs (e.g., Listeria monocytogenes).
- Lead SQF activities, including internal audits, corrective actions, and recertification.
- Act as or support the SQF Practitioner role and ensure ongoing code compliance.
- Supervise, schedule, and manage Food Safety Monitors across all shifts.
- Train all GMPs, CCP monitoring, allergen controls, sanitation verification, and RTE handling.
- Manage the calibration program of all FSQ equipment, to include, but not limited to, ATP, Thermometers.
- Conduct performance evaluations and ensure consistent monitoring coverage.
Quality Systems & Continuous Improvement:
- Maintain quality management systems supporting food safety and customer requirements.
- Lead root cause analysis and corrective and preventive actions (CAPA).
- Promote a strong culture of food safety and accountability.
Qualifications:
- Bachelor’s degree in Food Science, Microbiology, Biology, or related; equivalent experience considered.
- Minimum of 5 years of food safety and quality experience in RTE food service or manufacturing operations.
- Experience with FDA, USDA/FSIS, Seafood HACCP, and SQF programs.
Certifications Preferred:
- Preventive Controls Qualified Individual (PCQI)
- HACCP Certification & Seafood HACCP Certification
- SQF Practitioner or Internal Auditor
Working Conditions:
- Ability to stand/walk for extended periods in cold/wet processing areas (34–41°F), lift up to 40 lbs.
- Use of required PPE; exposure to raw meat, poultry, and seafood allergens; work around moving equipment and cleaning chemicals.
- Availability for off‑shift and weekend coverage to support production, pre‑op, sanitation, audits, and investigations.