Your mission
Ciao a tutti e benvenuti da noi in Sungrow! We're thrilled to introduce a role at the heart of our Italian distribution business, the Distribution Service Engineer - Italy. You will be the technical go-to person for our distribution partners and installers, helping them get the most out of our inverters and storage solutions.
Curious what this is all about? Let's dive right in:
- Be the first technical contact for distributors and installers, solving product questions by phone, remote or on site.
- Support commissioning of PV and energy storage systems and make sure projects start smoothly.
- Analyse and troubleshoot service cases, and coordinate RMA and spare parts with our EMEA service teams.
- Deliver technical trainings, webinars and product updates to distribution partners and their teams.
- Collaborate closely with Distribution Sales, Product Management and R&D to turn field feedback into better products.
- Keep service documentation, FAQs and case tracking accurate, clear and up to date.
Your profile
All right, all right, that was intriguing, wasn't it? Now, to fit this role and be happy in it for a long time, your ideal background should look a lot like this:
- Degree or equivalent experience in electrical engineering, energy technology, mechatronics or a related field.
- Hands-on experience with PV inverters, energy storage or power electronics, ideally in service, commissioning or technical support.
- Strong troubleshooting skills and a structured, solution-oriented way of working.
- Italian and English at C1 level; other European languages are a plus.
- Willingness to travel regularly within Italy and a valid driving licence.
- A friendly, team-oriented communication style, with the confidence to train and advise partners.
Why us?
In our Distribution team, you will work at the sharp end of the energy transition, close to partners, customers and technology. You will join a collaborative, international team within a global greentech leader for inverters, storage and EV charging, with European HQ in Munich. Expect real responsibility, continuous learning on cutting-edge products and a team that celebrates your impact.