Customs Support Group is a leading independent provider of customs services across Europe, with over 100 branches in 14 countries. The company has a team of more than 1,500 customs experts and supporting employees, generating approximately EUR 200 million in annual revenue.
As a fast-growing and dynamic, data-driven company, Customs Support Group is dedicated to expanding its presence through strong organic growth and strategic acquisitions. Key focus areas include organizational development, digitalization, and process optimization to drive sustainable growth and operational efficiency.
We are a growing customs and logistics services provider. As we expand across the Nordic region, we are looking for an experienced, commercially minded HR Manager Nordics to lead the people agenda in Sweden, Finland, and Norway and act as a strategic HR partner to senior business leaders.
Key Responsibilities
Develop and execute the HR strategy for Sweden, Finland, and Norway, aligned with business and group people priorities.
Act as trusted HR advisor to senior leaders on organization design, workforce planning, and change.
Handle complex employee relations matters and ensure compliance with local employment law and company policy.
Support restructuring, transformation, and integration programs.
Drive engagement, culture, and employee experience, including translating survey insights into action.
Use people data and analytics to report key HR metrics and recommend actions to leadership.
Lead HR process simplification and the use of HR systems, automation, and AI-enabled tools.
Lead talent management, succession planning, performance management, and leadership development.
Qualifications
Proven senior HR leadership experience, ideally in a multi-country or complex operational organization.
Experience as HR Manager, HR Business Partner or similar senior HR role.
Strong knowledge of employment relations in Sweden, Finland, and/or Norway.
Experience in organization design, workforce planning, talent, succession, and leadership development.
Experience leading complex employee relations, restructuring, or change initiatives.
Strong commercial awareness and stakeholder management skills.
Strong analytical skills with experience using people data.
Fluent written and spoken English.
Desirable
Experience across several Nordic countries, ideally Sweden, Finland, and Norway.
Knowledge of Nordic labour relations, collective agreements, and employee consultation frameworks.
Experience in logistics, customs, supply chain, or another international operational business.
Experience with M&A integrations or significant transformation.
Experience leading an HR team across multiple locations.
What We Offer
Competitive compensation aligned with the seniority of the role.
A senior position with significant influence on the people agenda in Sweden, Finland, and Norway.
Close work with senior business and HR leadership in an international company.
Full-time, permanent role in a growing organization.