Job Description Responsible for the design, development, testing, automation, and support of complex on-premises and cloud-based software and technology solutions. This role will help advance the Center of Excellence by delivering solutions across enterprise automation suites, application integration, scripting, reporting, and AI-enabled automation. The ideal candidate brings strong software engineering fundamentals, hands-on automation platform experience, and the ability to learn and apply different technologies across a variety of complex assignments. What You’ll Do Design, develop, test, and maintain automation solutions, integrations, scripts, reports, and AI-enabled solutions using the technologies best suited to each business need. Write clean, testable, maintainable code following established software engineering standards. Develop reusable frameworks, tools, and automation patterns using company-approved technologies. Partner with engineering, architecture, infrastructure, and business teams to translate complex needs into technical solutions. Support CI/CD, automated testing, deployment, and DevOps practices across development environments. Troubleshoot complex development and production issues and implement solutions that improve reliability and performance. Build reporting and monitoring capabilities. Evaluate and implement generative AI use cases with appropriate testing, human oversight, and adherence to security and data-handling standards. Research emerging technologies and provide technical guidance and mentorship to less experienced team members. What You Bring    Bachelor's degree or advanced degree (where required) 5+ years of experience in related field. In lieu of degree, 7+ years of experience in related field. Bonus Points  Experience with enterprise automation suites, with a strong preference for UiPath. Experience with Microsoft Power Automate is also valued. Supporting experience in one or more of the following: Python, .NET/C#, PowerShell, Power BI, or generative AI for AI-assisted workflows and automation. Experience with AWS services and cloud automation. Experience with Docker, Kubernetes, or OpenShift. Experience building CI/CD pipelines using tools such as GitHub Actions, Jenkins, or similar technologies. Experience creating reusable automation frameworks or capabilities within a Center of Excellence, platform engineering, DevOps, or enterprise technology organization. Familiarity with observability, monitoring, security automation, and cloud governance practices. What You’ll Get  The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community   Work-life balance, flexibility, and the autonomy to do great work    Medical, dental, and vision coverage along with numerous health and wellness programs    Parental leave and support plus adoption and surrogacy assistance    Career development programs and tuition reimbursement for continued education    401k match including an annual company contribution    Learn more    Where You’ll Work Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused. In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process. Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $107,901.00 - $172,642.00 Skills Agile Methodology, Cloud Software, Information Systems, Information Technology (IT), Information Technology (IT) Solutions, IT Best Practices, Software Design, Software Development, Solutions Development, Technical Knowledge _____________________________________________________________________ JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: [email protected]. About Us It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives. Authorization to Work in the United States We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview for English or Visión General de E-Verify for Español. Request Accommodations Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application, hiring process, or have technical issues that prevent you from completing your application please notify HR at [email protected]. Blue Cross NC is a Hybrid Flex company. Whether the role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any of our approved states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming Notice to staffing agencies and search firms: Blue Cross NC does not accept unsolicited resumes from agencies or third parties and is not responsible for fees associated with unsolicited resumes.

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