Job Summary:
We are seeking a customer-focused Retail Sales Assistant to deliver an exceptional in-store experience and support day-to-day retail operations. In this on-site role, you will assist customers, maintain strong product presentation standards, and contribute to sales performance through quality service and product knowledge.
Responsibilities:
- Greet and assist customers in a friendly, professional, and helpful manner
- Operate the point of sale system accurately, including cash and EFTPOS transactions
- Maintain strong product knowledge to support customer enquiries and sales recommendations
- Replenish stock, organise merchandise, and maintain visually appealing store displays
- Process returns, exchanges, and customer requests in line with store procedures
- Support stocktakes, inventory control, price labelling, and loss prevention activities
- Follow store opening and closing procedures and uphold workplace health and safety standards
Requirements
- 3-4 years of experience in a retail or customer service role
- Experience with Point of Sale Operation, Cash Handling, and EFTPOS Processing
- Strong skills in Product Knowledge, Visual Merchandising, and Stock Replenishment
- Experience with Inventory Management, Stocktake Procedures, and Returns and Exchanges Processing
- Ability to support Upselling, Cross-Selling, and Customer Loyalty Program Administration
- Understanding of Loss Prevention, Store Opening and Closing Procedures, and Price Labelling
- Basic Retail Mathematics and adherence to Workplace Health and Safety Practices
- Strong customer service, communication, teamwork, and problem-solving skills
- Reliable, adaptable, and able to work effectively in a fast-paced retail environment
- Professional presentation and a positive, can-do attitude
If you are a skilled Retails Sales Assistant looking for a new opportunity with a growing company, we would love to hear from you. Apply now.