David Kennedy Recruitment is working with a high-growth BPO and outsourcing company that is seeking to onboard a Chief of People to join their team in Manila. The successful candidate owns the People function in the Philippines and partners with executive and operational leadership to support continued growth, organisational development and workforce scaling.
Position: Chief of People
Location: Manila, Philippines
Employment type: Full time
DUTIES AND RESPONSIBILITIES:
Lead the overall People and HR strategy for the Philippines operation
Partner closely with the CEO, senior leadership and Operations teams
Lead and develop the wider HR / People function
Drive organisational design and workforce planning as the company scales
Oversee performance management, employee relations and HR operations
Ensure compensation, benefits and reward structures remain competitive
Build scalable People processes while maintaining an agile working environment
Use People data and workforce analytics to identify risks and support business decisions
Support major client ramps, organisational change and rapid headcount growth
Ensure compliance with Philippines employment legislation and HR practices
REQUIREMENTS:
Fluent in English, both written and spoken
Significant senior HR / People leadership experience
Strong experience within BPO, outsourcing, contact centre or another large-scale service environment
Proven experience supporting organisations through rapid growth and transformation
Strong understanding of the Philippines employment market and labour environment
Experience managing attrition, engagement and employee retention across sizeable operational populations
Proven experience leading sizeable HR / People teams
Strong commercial awareness and ability to connect People strategy with operational and business performance
BENEFITS:
Executive-level ownership of the People function in the Philippines
Opportunity to shape People strategy during a period of high growth and organisational scaling
Exposure to senior leadership and cross-functional stakeholders
Opportunity to shape scalable recruitment processes and strategies
Compensation dependent on experience
And many more!!!