Role Summary
The Field Sales Engineer is a pre-sales engineering role providing technical expertise in sales engagements. They will develop sales strategies for customer accounts and actively manage multiple concurrent PoC’s to drive enterprise-wide deployments of Sophos products and services.
Focus: Revised customer segmentation to 101–1 000 Mid-Market, Enterprise 1001+, and/or Channel. Increased direct customer touchpoints.
What Will You Do:
Provide pre-sales technical expertise to the aligned sales team (Channel, Mid-Market, Enterprise, Public Sector), focusing on our most valuable partners and accounts.
Build meaningful relationships with key customer technical decision-makers to understand customer requirements and recommend appropriate solutions.
Serve as trusted advisors and technical lead on Sophos next-gen portfolio products and services opportunities.
Perform health checks and policy reviews to drive cross-sell and deepen customer relationships.
Conduct and manage technical virtual and onsite meetings, product demos, and proof of concepts with customers.
Provide field-based support for events and face-to-face time with prospects and customers.
Own and drive the technical sales cycle from early opportunity technical qualification to technical closure.
Provide support for customer success motions to promote cross-selling and portfolio expansion within current Sophos customer base.
What You Will Bring:
Minimum of 3-5 years of experience providing software technical support to channel partners and end users (e.g., designing, managing, administering, and supporting technical solutions)
Technical knowledge of networking, endpoint security concepts
Strong presentation, verbal communication, and interpersonal skills for marketing, technical and awareness events, webinars, etc.
Technical writing skills are required to produce reference documents.
Excellent project management skills
Knowledge of security software industry, including competitors, market needs and trends
Strong Troubleshooting skills
Strong collaborative mindset and ability to work effectively as part of a team
Proactive approach to learning and adopting new technologies
Travel required within region
Stockholm based
Familiarity with Sophos solutions or similar competitive products is a plus
Certifications in networking, security or cloud space is a plus
Experience managing IT infrastructure
Experience with pre-sales technical support
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What does remote mean at Sophos?
Sophos supports flexible ways of working, with many roles offered remotely and others working in a hybrid model. For remote roles, you may work remotely within the location specified in the job posting. Candidates must reside in and be authorized to work in that location. Our teams collaborate across locations and time zones, using technology to stay connected and deliver results.
Our Commitment To You
Sophos welcomes applicants with diverse experiences, perspectives, and backgrounds. We believe great ideas come from different ways of thinking, and we are committed to building a workplace where people can contribute, grow, and succeed.
We evaluate all candidates based on job-related skills, qualifications, and experience, and are committed to providing equal employment opportunities consistent with applicable laws and regulations.
If you require a reasonable accommodation during any stage of the recruitment process, please let your recruiter know. Any information shared will be used only to evaluate and provide the requested accommodation.